Back

Toyota of Sylacauga

Sylacauga, AL

3.5
873 Reviews

39765 U.S. HWY 280

Sylacauga, AL

35150

Directions

By Type

Showing 873 reviews

November 24, 2019

They lied about the clutch in my truck The clutch in my truck has a squeak in it. I asked 3 times to make sure before I signed the papers was anything wrong with the clutch, they said no. T More

by Walk6063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Shaw, Alice Ricks
Jan 08, 2020 -

Toyota of Sylacauga responded

We would like to get more information about your visit with us. Please reach out to us at to discuss this in more detail. Thank you!

November 23, 2019

Fast and efficient Appointment for having driver's side mirror replaced. Appointment time 8:30 . Done at 9:15 . I got a fair price and gave me half hour off on labor. More

by kurthoffman99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie Hamlet, Basil Clark
Nov 25, 2019 -

Toyota of Sylacauga responded

Thank you for taking the time to let us know how we did!

November 23, 2019

I had an amazing experience. Alice Ricks was super helpful and kind while helping me choose my first car that I’ll be paying for. More

by julia.lowery38
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
Nov 25, 2019 -

Toyota of Sylacauga responded

We appreciate your positive review about your recent purchase experience with us! Please let us know if there is anything that we can assist with in the future!

November 22, 2019

Great Job Alice Alice stayed late into the night to work within our schedule and make the deal happen, Great work Alice and the finance team at Vaden Toyota of Sylaca More

by byerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
Nov 25, 2019 -

Toyota of Sylacauga responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Toyota of Sylacauga! We hope you have a great day!

November 22, 2019

They were great They were very helpful and fast getting my car done so I could get on my way and get the things done I needed done More

by tangeladenman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Lester
Nov 25, 2019 -

Toyota of Sylacauga responded

Thank you so much for the positive review from your service visit. Have a great day!

November 22, 2019

Preventive Maintenance Performed requested maintenance, brought a recall problem to my attention, took care of the recall while I was there and also pointed out problems tha More

by wilt5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Spratling, Marty Prigge, Basil Clark
Nov 25, 2019 -

Toyota of Sylacauga responded

We are very happy to have provided you with such a positive service experience!

November 19, 2019

Awesome! The team at Vaden was very accommodating, personable and found the best financing option for me! They went above and beyond to find me the vehicle I w More

by crymadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks, Jeff Smith, Kurt Bowman
Nov 25, 2019 -

Toyota of Sylacauga responded

Thank you so much for the great comments about our team and for the recommendation! Please let us know if there are any questions that you may have. We are happy to help!

November 19, 2019

Great Everyone is so friendly and helpful. And hopefully they know how to check all your car needs. They called me and informed me what i More

by Japfrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shaw
Nov 25, 2019 -

Toyota of Sylacauga responded

We're so glad that you experienced great customer service at your recent service visit with us!

November 18, 2019

My car was taken care of I like using Vaden Toyota service center for car repairs. They kept in touch about what was going on with my car. We used one of their cars while ours More

by Cedric
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Spratling, Marty Prigge, Basil Clark
Nov 25, 2019 -

Toyota of Sylacauga responded

Thank you for the recommendation from your recent service visit with us! Have a great day!

November 17, 2019

Careless service Did tune up and forgot to turn off message light on dash had to drive back to service center and their comment was if that's the worst thing that happ More

by PDMNOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Basil Clark
Nov 18, 2019 -

Toyota of Sylacauga responded

We are disappointed that you did not have a more positive experience with us for your service appointment. We would like to go over this with you. Please reach out to us when you have a moment at (256) 207-1029. Thank you!

...
29
...