
Toyota of Sylacauga
Sylacauga, AL
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They lied about the clutch in my truck The clutch in my truck has a squeak in it. I asked 3 times to make sure before I signed the papers was anything wrong with the clutch, they said no. T The clutch in my truck has a squeak in it. I asked 3 times to make sure before I signed the papers was anything wrong with the clutch, they said no. Took it back to the service department and they said put silicone spray on it, it still squeaked. I took my truck back for a oil change and tire rotation had them check out the clutch again now they say it was under the truck and the warranty did not cover the clutch and it was going to cost me $1300.00 out of my pocket to fix. They lied and now I have to pay $1300.00 More
Fast and efficient Appointment for having driver's side mirror replaced. Appointment time 8:30 . Done at 9:15 . I got a fair price and gave me half hour off on labor. Appointment for having driver's side mirror replaced. Appointment time 8:30 . Done at 9:15 . I got a fair price and gave me half hour off on labor. More
Great Job Alice Alice stayed late into the night to work within our schedule and make the deal happen, Great work Alice and the finance team at Vaden Toyota of Sylaca Alice stayed late into the night to work within our schedule and make the deal happen, Great work Alice and the finance team at Vaden Toyota of Sylacauga? More
They were great They were very helpful and fast getting my car done so I could get on my way and get the things done I needed done They were very helpful and fast getting my car done so I could get on my way and get the things done I needed done More
Preventive Maintenance Performed requested maintenance, brought a recall problem to my attention, took care of the recall while I was there and also pointed out problems tha Performed requested maintenance, brought a recall problem to my attention, took care of the recall while I was there and also pointed out problems that I had not noticed. Very satisfied with the service More
Awesome! The team at Vaden was very accommodating, personable and found the best financing option for me! They went above and beyond to find me the vehicle I w The team at Vaden was very accommodating, personable and found the best financing option for me! They went above and beyond to find me the vehicle I wanted. I would recommend them to anyone searching for a a new vehicle. Oh and my salesperson, Alice...she rocked! Great experience all the way around! More
Great Everyone is so friendly and helpful. And hopefully they know how to check all your car needs. They called me and informed me what i Everyone is so friendly and helpful. And hopefully they know how to check all your car needs. They called me and informed me what i More
My car was taken care of I like using Vaden Toyota service center for car repairs. They kept in touch about what was going on with my car. We used one of their cars while ours I like using Vaden Toyota service center for car repairs. They kept in touch about what was going on with my car. We used one of their cars while ours was being repaired. They finished in a timely manner. No problem with their work so far I would recommend. More
Careless service Did tune up and forgot to turn off message light on dash had to drive back to service center and their comment was if that's the worst thing that happ Did tune up and forgot to turn off message light on dash had to drive back to service center and their comment was if that's the worst thing that happens then not a bad day More