
Toyota of Sylacauga
Sylacauga, AL
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Prompt and courteous Vaden’s facility is very nice. It is well-kept and easy to get to. Their service staff are professional and courteous. I was in and out in 30 minutes Vaden’s facility is very nice. It is well-kept and easy to get to. Their service staff are professional and courteous. I was in and out in 30 minutes for my vehicle’s 50K service. The only improvement I would suggest is to replace or repair the seats in the waiting area. The bottom of the seats sags, making it difficult to rise to a standing position, and for us older customers, that is a problem. More
Helpful and informative The service department was extremely helpful. The service representative took the time to tell me what was happening. He also explained the schedule f The service department was extremely helpful. The service representative took the time to tell me what was happening. He also explained the schedule for future visits. More
Great Experience I had a great experience leasing my new car at Vaden. Donnie was very nice & patient and helped make the plethora of paperwork not so intimidating. I I had a great experience leasing my new car at Vaden. Donnie was very nice & patient and helped make the plethora of paperwork not so intimidating. I can’t say enough however, about Mr. Luis Catalan (my salesman). Luis is top notch!! Not only is he extremely knowledgeable & professional, he is also friendly, caring, and trustworthy. All very important qualities I look for when making such a big decision. Luis worked tirelessly to help me get the deal I needed to make it work for me.. I will definitely be back to deal with Vaden and of course, Luis!! More
Luis was so pleasant and easy to work with. I tried another dealership and their price and knowledge of the vehicle didn’t compare to Sylacauga. Luis was patient, not pushy, and easy to work a d I tried another dealership and their price and knowledge of the vehicle didn’t compare to Sylacauga. Luis was patient, not pushy, and easy to work a deal with. More
good job Didn't have an appointment but took me right in did the neccessary maintence an was headed home in a timely manner.Very satisfied with everything. Didn't have an appointment but took me right in did the neccessary maintence an was headed home in a timely manner.Very satisfied with everything. More
Great experience Louis was absolutely the best ... from the beginning to the end ... I will be a return customer ... I could not be happier with my purchase Louis was absolutely the best ... from the beginning to the end ... I will be a return customer ... I could not be happier with my purchase More
Toyota Sylacauga Good communication, courteous associates, satisfactory service. Overall I am pleased with service. Parts prices are expensive but usually get what yo Good communication, courteous associates, satisfactory service. Overall I am pleased with service. Parts prices are expensive but usually get what you pay for. They guarantee their work. More
Maintenance on my Toyota truck Prompt accurate fast always keep me informed on the work being perform on my vehicle and up to date with what needs work on my next visit Prompt accurate fast always keep me informed on the work being perform on my vehicle and up to date with what needs work on my next visit More
Excellent Basil Clark was very helpful and explained everything that was done as well as the complimentary service schedule. I am very pleased with the service Basil Clark was very helpful and explained everything that was done as well as the complimentary service schedule. I am very pleased with the service provided More
Nice and professional Everybody was real nice patient and very helpful even when i faced with trying to figure out how to get both my cars home they had some help me i am v Everybody was real nice patient and very helpful even when i faced with trying to figure out how to get both my cars home they had some help me i am very grateful More