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Toyota of Sylacauga

Sylacauga, AL

3.5
873 Reviews

39765 U.S. HWY 280

Sylacauga, AL

35150

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Showing 873 reviews

December 31, 2019

Fast and friendly service! Great service,Comfortable waiting area, friendly service staff, affordable prices, informative about the needs of our car before servicing is preforme More

by Luanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shaw
Jan 09, 2020 -

Toyota of Sylacauga responded

Thank you for taking the time to let us know how we did! Have a great day!

December 31, 2019

Oil change/new tires The service writer was very informative and explained my car’s needs in a way that I could understand. My options were explained very well. More

by TABITHALYNN1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shaw
Jan 02, 2020 -

Toyota of Sylacauga responded

We are glad that we could help! We hope to be of service to you again in the future.

December 31, 2019

Ignored my request to correctly reset my tire light I brought printed instructions on how to reset my tire light after tire rotation. Completely ignored my instructions. Had to pull over 4 miles from de More

by pjac179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Shaw and ??
Jan 09, 2020 -

Toyota of Sylacauga responded

We are disappointed to hear that your visit was anything less than satisfactory. Please reach out to us at (256) 207-1029 to go over this directly. Thank you!

December 30, 2019

Oil/filter change 5000 service, very helpful and did not take long for the service; I would recommend Vaden to other individuals if they needed service for their vehicl More

by RUTHRED2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Clark
Jan 09, 2020 -

Toyota of Sylacauga responded

Thank you for the recommendation! We are happy to have provided you with a positive experience!

December 29, 2019

A Excellent place to purchase a car from!! Had a super easy process with someone by our side every step of the way!! Highly recommended. More

by laurengrac3
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 09, 2020 -

Toyota of Sylacauga responded

We are very happy to have provided you with such a positive experience! Thank you and have a great day!

December 29, 2019

Great Job Went in for a recall on air bag, they were very nice and prompt. Didn’t take near as long as I thought it would. I would recommend More

by DENTHARDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Clark
Jan 09, 2020 -

Toyota of Sylacauga responded

We appreciate your recommendation from your service visit with us! Thank you!

December 29, 2019

New Car I went with my daughter to look at a car and we bought one instead. The salesperson Dohnovan Wilcox was very great and very professional. More

by ssports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dohnovan Wilcox
Jan 09, 2020 -

Toyota of Sylacauga responded

Thank you for taking the time to leave us a review! Have a great day!

December 28, 2019

Fast and friendly I would recommend vaden for service and to buy a vehicle been with them for a good while buying three vehicles from them just a great placd More

by JKERSTNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks, Marty Prigge, Basil Clark
Jan 09, 2020 -

Toyota of Sylacauga responded

Thank you for the positive review about your visits with us! We look forward to your next visit!

December 27, 2019

Best Car buying experience Staff were all very polite. Helped me find exactly want I wanted with all the features I wanted for what I was willing to pay, highly suggest for anyo More

by GARYR0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alice Ricks
Jan 09, 2020 -

Toyota of Sylacauga responded

We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it.

December 27, 2019

Tundra 30k The service department welcomed me by name. They started working on my truck immediately. A member of the team cane and updated me during the service. More

by jimmyandcindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names.
Jan 09, 2020 -

Toyota of Sylacauga responded

We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

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