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Toyota of Surprise

Surprise , AZ

Overview
Reviews
3.9
93 Reviews
Call Dealership (623) 469-6027

13543 North Autoshow Avenue

Surprise , AZ

85388

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Showing 93 reviews

May 01, 2025

When I arrived there was an issue with my appointment but Eric took care of it. He told me how long it would take and had rides arranged as needed. More

by dbocik919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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May 27, 2025 -

Toyota of Surprise responded

Thank you for sharing your experience with us at Toyota of Surprise. We always strive to make sure appointments run smoothly and appreciate our team addressing any concerns efficiently.

May 01, 2025

My experience is that the service department is very professional. In and out within a reasonable time as well. More

by Packie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Soriano
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May 27, 2025 -

Toyota of Surprise responded

Thank you for sharing your experience. We're pleased to learn that our service department met your expectations.

April 30, 2025

My technician is very knowledgeable and honest. My vehicle was repaired in a reasonable time. I also like that they wash my vehicle and offer courtesy service. More

by Gigi
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Watz
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April 29, 2025

Awesome service and excellent customer service! They also have great staff members. Tristen was my service person and he was great! More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen
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April 25, 2025

Scheduling was easy. Check in was quick, Paul was helpful. The waiting area was comfortable and provided ample seating. More

by dean-ibexes.4v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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April 25, 2025

The service at Toyota in surprise is very Friendly and respectful and wait times not bad More

by stella04a
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alfredo enriquez
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April 25, 2025

Fantastic service today. I am so glad that I got the warranty. This is my 3rd vehicle that I have purchased from this dealer. More

by Ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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April 25, 2025

Ken had bad news for me but delivered as best he could. The car wash they did was amazing More

by steve.freemansteve
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ken in service
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April 24, 2025

Surprise Toyota has always been great for us. Good customer service I recommend Anthony for sells. More

by Sylvia
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony in sales
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April 24, 2025

I have purchased my last two Toyota cars from this dealer. I’ve always been impressed with the quality service I’ve received there. Such professionalism is something I value! More

by lecount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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