Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Surprise
Surprise , AZ
107 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 107 reviews
July 08, 2025
We had a great hassle free experience car purchase at Toyota of Surprise last week. Everyone I encountered from phone call, email, texting and in person were very nice, friendly, and professional. I was Toyota of Surprise last week. Everyone I encountered from phone call, email, texting and in person were very nice, friendly, and professional. I was blessed to be taken care of by Ms. Kim Heren. She was very professional, knowledgeable, patient, and willing to help me pick out a car that fit our budget. The weather was brutally hot in Phoenix with over 105 degrees & Ms. Heren patiently worked with us to test drive a few cars while explained thoroughly about each car. We finally chose a 2025 Camry that fits our budget. We then took care of the financial part by Ms. Kelly Martz. She’s very nice, knowledgeable, and explained thoroughly about everything. We highly recommend Toyota of Surprise because they have good work ethics that make car buying hassle free, unlike many others that we dealt with. Thank you Toyota of Surprise, especially Ms. Kim Heren and Ms. Kelly Martz, for giving us a great car buying experience & we’ll definitely will be purchasing cars from you again in the near future. More
by marilynhnguyen
Employees Worked With
Kim Heren and Kelly Martz
June 26, 2025
Everyone here was absolutely wonderful! Bri was so helpful and friendly I think she is spectacular at her job! I was recommended by a coworker and will continue to recommend this place! Tha Bri was so helpful and friendly I think she is spectacular at her job! I was recommended by a coworker and will continue to recommend this place! Thank you Bri! More
by Orchidflower1987
Employees Worked With
Bri
June 25, 2025
Anthony was great. I told him what I wanted and he got it. The whole process was super easy and very fast. I’ve bought several new cars at other dealerships but this is I told him what I wanted and he got it. The whole process was super easy and very fast. I’ve bought several new cars at other dealerships but this is the first time I was in and out. And completely satisfied. More
by HappyToyotaowner
Employees Worked With
Anthony and I don’t remember the other name
June 23, 2025
Our salesman Jesén was fantastic! He listened to us and helped us. We came back after our initial test of four weeks ago because of him. He listened to us and helped us. We came back after our initial test of four weeks ago because of him. More
by ricandphyllis
Employees Worked With
Jeren Castaneda
