Toyota of Santa Barbara

I took my son’s car in for service. I waited at the I took my son’s car in for service. I waited at the dealership for the service to be done. The dealership took many safety precautions to protec I took my son’s car in for service. I waited at the dealership for the service to be done. The dealership took many safety precautions to protect customers from the virus. It only took 45 minutes for the service to be completed. More

Joe was an awesome advisor and made everything run smooth. Friendly and efficient. Covid rules for drop off and pick up were well written and easy to follow smooth. Friendly and efficient. Covid rules for drop off and pick up were well written and easy to follow More

Excellent customer service. Dealership went well and beyond of what is expected to rectify an issue with my 2017 Certified Used Tacoma Truck. After the purchase of this Vehicle for my Son, I noticed a beyond of what is expected to rectify an issue with my 2017 Certified Used Tacoma Truck. After the purchase of this Vehicle for my Son, I noticed a dent on the back bumper and Toyota of Santa Barbara ordered me a new bumper and had it mailed to him. More

I had a great experience with the purchase of my new car. Alex was very attentive and met all of my expectations to have a pleasant transaction. I am extremely satisfied and will shop locally again when I ne Alex was very attentive and met all of my expectations to have a pleasant transaction. I am extremely satisfied and will shop locally again when I need another car. More

Horrible! Do not buy from this dealership unless you read our review! We went thinking the new vehicle we wanted was part of the Costco membership program. The salesman we dealt with over the internet read our review! We went thinking the new vehicle we wanted was part of the Costco membership program. The salesman we dealt with over the internet was very nice and eager to help us get the car we wanted...that was the only good thing about SB Toyota. Once we got there to check out the vehicle they got from another dealer, the salesperson's boss showed us the total price for the vehicle with the add on's, yet would not show us a breakdown of the individual add on's (*1st clue they were not transparent about the costs). Told us they put a clear protection coat on the vehicle that day but stuck us with that cost without checking with us first. *Told them we had financing w/our credit union, we wanted to pay w/check from the credit union asap (they said no problem). *We later found out we did NOT have the "Option contract: securing financing for our new car" & was stuck with Toyota Financing which created a bit of a nightmare trying to get our credit union to finance & incurred interest fees by Toyota Financing until the credit union could finance. *We could not see a paper contract (we had to look at the finance guy's computer screen at the contract (very difficult to review) & had to sign the contract using an ipad that only had signature lines--be sure to get a printed contract to review! *The finance guy tried to get us to pay for the car coating again. *We ordered some extras for the interior but was not told they were already included in our vehicle. *We have complained to the Costco about our experience, and we have yet to SB Toyota's response to Costco nor have they tried to contact us about trying to make things right with our horrible car buying experience More

Chris provide a great customer service the only thin that price for service was a little high in average to others service centers other than that everything was great. price for service was a little high in average to others service centers other than that everything was great. More

Salesman Juan Beltran is the best! Takes care of his customers. Fair deals and with excellent follow up. Toyota of Santa Barbara knows how to treat people right! customers. Fair deals and with excellent follow up. Toyota of Santa Barbara knows how to treat people right! More

Excellent customer service along with Quality workmanship. The service department is extremely professional and friendly. They take care of your vehicle like it was their own. I appreciate your workmanship. The service department is extremely professional and friendly. They take care of your vehicle like it was their own. I appreciate your expertise and professionalism! Toyota of Santa Barbara - you’re the best! More

A VERY PROFESSIONAL SERVICE DEPTMY SERVICE WAS COMPLETED A VERY PROFESSIONAL SERVICE DEPT MY SERVICE WAS COMPLETED FASTER THEN THEY SAID TIM IS A GREAT MECHANIC HE FOUND MY TOYOTA ON YOUR LOT WHEN I START A VERY PROFESSIONAL SERVICE DEPT MY SERVICE WAS COMPLETED FASTER THEN THEY SAID TIM IS A GREAT MECHANIC HE FOUND MY TOYOTA ON YOUR LOT WHEN I STARTED LOOKING More

Professional, knowledgeable, and honest. I always bring my car to Toyota of Santa Barbara for service - they're always so friendly! Todd, Joseph, and Chris are my go to guys there! my car to Toyota of Santa Barbara for service - they're always so friendly! Todd, Joseph, and Chris are my go to guys there! More