Toyota of Santa Barbara

My visit to Santa Barbara Toyota was originally for service to replace license plate lights & lenses. I went to the Parts Dept to preorder the parts and was assisted by Hai Le. He took the extra step t service to replace license plate lights & lenses. I went to the Parts Dept to preorder the parts and was assisted by Hai Le. He took the extra step to go out and check my car to insure the correct parts were ordered. Hai noticed one of the lens was jammed up into the bumper, and took the time to repair it himself. Because of Hai Le's willingness to fully assist me, he eliminated unnecessary charges for parts and service! Excellent example GREAT customer service! Thanks! More

I had been shopping around dealerships for a truck when I walked in to toyota. Vidal Cazares was my salesperson. I let him know what type I was interested in and he never tried to steer me away from it;howev walked in to toyota. Vidal Cazares was my salesperson. I let him know what type I was interested in and he never tried to steer me away from it;however he did explain the features of the other trucks. Vidal is very knowledgeable and helpful. When I let him know I was not quite ready to purchase he did not pressure me into making a decision. He told me to take my time. His concern was to make sure I drove off with the vehicle I was looking for. Eventually I returned to the dealership and Vidal had the truck transferred in from another dealer. I would highly recommend Vidal Casarez and the dealership. Thank You Vidal Casares for making my experience so comforting. More

I recently bought a Toyota Prius. The first time I went to the dealership I was only there to research and test drive the Prius. Conrad Brooks showed me the car without being pushy. He was very friendly an to the dealership I was only there to research and test drive the Prius. Conrad Brooks showed me the car without being pushy. He was very friendly and knowledgeable about all features of the car. When I decided to purchase the Prius, he made sure the car was exactly what I wanted and transported the car from another dealership within a day. He was a pleasure to deal with and I would recommend him and the dealership. P.S. I received horrible treatment in Ventura, in comparison. More

I leased my car from this dealership three years ago and it was time to either trade in or purchase it. Conrad Brooks and Jenny helped me decide that keeping the car was a much better deal and worked to get it was time to either trade in or purchase it. Conrad Brooks and Jenny helped me decide that keeping the car was a much better deal and worked to get me the best rates and financing. As the lease came near, Conrad called to follow-up but was not "pushy" and when it came time to come in, Jenny called in advanced to gather pertinent information so she could have the figures ready that I would need to make an accurate decision. I was recognized and greeted appropriately by everyone at the dealership and the place was buzzing w/ happy customers. I've always had my Camry serviced at this dealership as well and that experience has been impeccable as well. More

It was great and they took care of our kids while negotiating the price. We came late at night because both of us worked and they did not mind that we kept them busy until 9PM even if they were suppo negotiating the price. We came late at night because both of us worked and they did not mind that we kept them busy until 9PM even if they were supposed to close at 8PM. I'll definitely think of coming back in a few years for buying a new car. More

I went to purchase a new 4Runner, but when I got to the dealership I was disappointed by the new body style. David took his time with me, walking me thru the upside of the new 4Runner, and then found a co dealership I was disappointed by the new body style. David took his time with me, walking me thru the upside of the new 4Runner, and then found a couple used 4Runners with the body style I did like. He test drove all of them with me. Still undecided, he also walked me thru the Highlander & the Highlander Hybrid. He was very knowledgable & helpful & patient with me. More

Conrad was very helpful and professional with his knowlegde of Toyota products. There are so many options that are out there it is hard to make a decision. What is really needed is to look into other knowlegde of Toyota products. There are so many options that are out there it is hard to make a decision. What is really needed is to look into other financing before you commit to buying. When I'm ready to buy I will be back. More

Conrad was great! We bought a new Prius and Conrad was very knowledgeable, courteous, and very helpful with us in our decision on which car to purchase. He thought of our needs and not his. We love the c very knowledgeable, courteous, and very helpful with us in our decision on which car to purchase. He thought of our needs and not his. We love the car it has been awesome! We highly recommend Toyota of Santa Barbara and Conrad to anyone in the market for a car. Mark Huston More

We have used Toyota of Santa Barbara twice now to purchase our vechiles and have been extremely staisfied with our service. Our first visit I was a first time car buyer. Our sales associate Conrad al purchase our vechiles and have been extremely staisfied with our service. Our first visit I was a first time car buyer. Our sales associate Conrad along with the finance department made it very easy for me to find my perfect car that I could qualifiy for and afford! I knew after our first visit that I wouldn't use any other associate or dealership for my future purchases! Once my family grew I needed to up grade to a larger vechile, and they made my trade in and new purchase so easy! I have referred many friends and family to Toyota of Santa Barbara and will continue to! Thank you Conrad and everyone at Toyota for all your help and generosity! More

I have being buying cars from toyota of santa barbara and of course from Juan Beltran , and it has being always the best experience ever had from buying new cars........i recommend that if you ever think abo of course from Juan Beltran , and it has being always the best experience ever had from buying new cars........i recommend that if you ever think about buying a new car,,,, toyota of santa barbara is the one, I had Juan Beltran to help me and why not you... More