Toyota of Santa Barbara
Goleta, CA
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Toyota of Santa Barbara has always given me great service. I usually deal with Bonnie Jimenez when getting my car serviced. She is very friendly and professional. She gives my car great attenti service. I usually deal with Bonnie Jimenez when getting my car serviced. She is very friendly and professional. She gives my car great attention and answers all my questions regarding my service. I would highly recommend her to take care of your car service needs. More
I took my prius in for regular 5000 mile service as usual, and suddenly told I needed new brakes AND rotors. I had never even been told I was getting low on my brakes. I questioned them and was referre usual, and suddenly told I needed new brakes AND rotors. I had never even been told I was getting low on my brakes. I questioned them and was referred to the manager (person above) and told, this sometimes happens. She was condescending and had me waiting while she chatted with another employee. I proceeded to take my prius to 2 other establishments which said my brakes were fine. I took it back to this dealer for another routine service, and told "everything was fine". So, either no one checked my brakes, as was outlined in service to be performed, or the brakes were fine in the first place. I just got a coupon from the dealer where I purchased the vehicle which is quite a bit further drive for me and the same services are $49 for what I pay $79 at the usual dealer, mentioned above. I think it will be worth it for me to drive a bit further!!! More
Ms. Bonnie Jiminez went the "extra mile" to ensure that my extended warranty covered all the costs for my LEXUS repair. She exemplied extraordinary customer service and was courteous to me. Tha ensure that my extended warranty covered all the costs for my LEXUS repair. She exemplied extraordinary customer service and was courteous to me. Thank you Ms. Jiminez for being such a professional in what you do! More
Hai Le was extremely helpful and made sure that the day my parts arrived at the dealership I also got in for a service. Top notch. They gave me a free shuttle ride back to my house and it really could have my parts arrived at the dealership I also got in for a service. Top notch. They gave me a free shuttle ride back to my house and it really could have not been more appetizers while it was raining. Adam also made sure I had a ride back to the dealership in orderto pick up my car on time. More
i have been well treated over the past 6 years of monthly i have been well treated over the past 6 years of monthly renting directly from the dealership and appreciated the opportunity to have the general ma i have been well treated over the past 6 years of monthly renting directly from the dealership and appreciated the opportunity to have the general manager and staff to work with me in financing this purchase. once organized,the transaction, itself, was swift and professional. my experiences over time with the service department have been most favorable - both scheduling and the work done. with my purchased corolla, the full-service maintainance agreement has been useful and makes for an easy in-and-out. i have every reason to believe that this dealership and my vehicle will continue to perform above expectations. More
I am from Los Angeles but have family in Santa Barbara. I had a light on in my brand new prius and since Los Angeles Toyoyta Dealerships are a JOKE i decided to bring my car to Santa Barbara and i am glad I had a light on in my brand new prius and since Los Angeles Toyoyta Dealerships are a JOKE i decided to bring my car to Santa Barbara and i am glad I did. Lets face it anytime you need service it is usually a headache but not with Bonnie she was amazing and was totally refreshing she took care of me better then I could have imagined needless to say I will continue to bring my car from Los Angeles because superior service is priceless. Thanks Bonnie you rock! More
Walking into Toyota of Santa Barbara was a welcome experience. The employees are dressed nicely, polite, friendly, knowledgeable and obliging. the customer service is excellent. I have been a loyal cu experience. The employees are dressed nicely, polite, friendly, knowledgeable and obliging. the customer service is excellent. I have been a loyal customer of another brand of vehicle for many years and the excellent service at this dealership, as well as the wonderful Prius I purchased, have converted me to a Toyota customer. More
I was in the market for a used vehicle and found this dealership online. I submitted my info on their website and got a response in a timely manner. I had a test drive with Leonard, and he was very frie dealership online. I submitted my info on their website and got a response in a timely manner. I had a test drive with Leonard, and he was very friendly, professional, and highly knowledgeable about not just Toyota’s, but all the used vehicles I had questions about. My test drive was comfortable, not full of pressure like some other dealerships. I thank Leonard for his professionalism, and his follow-up call, which wasn’t pushy. More
I went to the parts department to check on parts availability for my wife's 4Runner. Hai Le helped me with suggestions on fixing the problem without spending money on a new part. He also was very h availability for my wife's 4Runner. Hai Le helped me with suggestions on fixing the problem without spending money on a new part. He also was very helpful with my Sequoia's antenna problem. Hai Le is always ready to help with a great attitude and customer focus. More
All I can say is Wow! Vidal Casares was the Best Sales Consultant we have met and we love our car. He did not just sell us a car, he uncovered what my husband and I needed for our lifestyle. He listened t Consultant we have met and we love our car. He did not just sell us a car, he uncovered what my husband and I needed for our lifestyle. He listened to us and made our car shopping experience feel great and personable. There are no doubts in my mind that this is the car for us because our whole experience felt right. We had gone to about eight different car lots in a week and a half and didn't feel comfortable in any of them because of the customer Service, sales people, and inventory. We also got to meet one of the managers at Toyota named David Zuniga, he was very friendly and welcoming; he works really hard and makes things happen. Vidal is the Best Sales Consultant we have ever met and we will continue to ask for him when we or any of our family members are buying a car. I recommend Toyota of Santa Barbara California to anyone and ask for Vidal Casares because he will give you not only the best deal, but also the best world class experience and will make you feel content with your purchase of your car. More