Toyota of Santa Barbara

Juan Beltran was an exceptional sales person. He made sure I understand everything the Prius had and made sure I understood it. Thank you Juan for making my car buying experience easy! sure I understand everything the Prius had and made sure I understood it. Thank you Juan for making my car buying experience easy! More

My experience with such a stressful situation as buying a car was made more comfortable and pleasant by the wonderful staff at SB Toyota. Abby was very kind and accommodating in helping me understand the in car was made more comfortable and pleasant by the wonderful staff at SB Toyota. Abby was very kind and accommodating in helping me understand the ins and outs of purchasing a car that I was happy with. More

I am very happy to have met Abby Gaetz, a very knowledgeable and friendly salesperson who made my first visit to Toyota of Santa Barbara a memorable one. Although I am not ready to buy a vehicle y knowledgeable and friendly salesperson who made my first visit to Toyota of Santa Barbara a memorable one. Although I am not ready to buy a vehicle yet, Abby answered all of my questions patiently and addressed any concerns I had which put me at ease. I am confident that Abby will go the extra mile for any customer. I had a very pleasant experience overall and when I move to Santa Barbara within this year, I will definately be asking for Abby Gaetz! More

I have never been to a auto dealership as friendy as this one! Dealing with Abby Gaetz was outstanding! Not only did she go out of her way to help me find the right vehicle but the price was better than all one! Dealing with Abby Gaetz was outstanding! Not only did she go out of her way to help me find the right vehicle but the price was better than all the other places I have been. I will always buy my cars from Toyota of Santa Barbara only, and I will tell all my friends about the great dealership that I receive all the great service also. More

We had been trying to get a loan for another car for three weeks and had just got declined when after that we went to this dealership. Upon filling out the credit application they got me into the vehicl three weeks and had just got declined when after that we went to this dealership. Upon filling out the credit application they got me into the vehicle of my dreams, a prius. They showed me all the features and how it worked too since it was not like most cars. They were all very friendly to me and my partner. It seemed to that the price negotiator really fought to get me a good rate and an and a good price on the car. Overall it was a great experience. More

The best experience I have ever had buying a car. Purchasing a reliable car on a limited budget can be a stressful hit or miss proposition. The Sales Consultant Leonard Lallier answered all my questi Purchasing a reliable car on a limited budget can be a stressful hit or miss proposition. The Sales Consultant Leonard Lallier answered all my questions and put me at ease with a comprehensive explanation of the rigorous standards this dealership puts its vehicles through. In addition to the quality vehicles this dealership sells I found the financing process to be quick and painless. Finance Manager John Carlisle explained all my options in an informative and timely manner. I cannot recommend this dealership enough. If you are looking for a no pressure, relaxed and friendly car buying experience, look no further than Toyota of Santa Barbara. More

I am absolutely impressed with the customer service of Toyota of Santa Barbara. I do not consider myself an easy sell - I'm indecisive, picky and when I see what I want, I have a hard time swaying from th Toyota of Santa Barbara. I do not consider myself an easy sell - I'm indecisive, picky and when I see what I want, I have a hard time swaying from that for other options. I also did not plan to spend a lot of money. The owner, Mike, was extremely accommodating and went out of his way to find the exact color that I specified, of which there are less than 1% available. My 2011 Prius 4 is absolutely beautiful with all the extras and Mike got me the best deal he could - in fact, I'm pretty sure he didn't make much off of the sale - but he went out of his way to make sure I was comfortable with my purchase and would not experience 'Buyer's remorse'. Robert, the sales man who helped me, was one of the friendliest, sweetest car salesmen I have encountered. I would absolutely buy from him again. Almost everyone at Toyota of Santa Barbara is extremely friendly - not pushy at all. I highly recommend this dealer to anyone! I am the PROUD OWNER OF A 2011 PRIUS 4 and now get 50 miles to the gallon. More

We had a great experience dealing with SB Toyota. The prices were discussed over email and we negotiated something very reasonable. They gave me top dollar for my trade-in and a fantastic price on a new prices were discussed over email and we negotiated something very reasonable. They gave me top dollar for my trade-in and a fantastic price on a new car. It was so nice to buy locally, instead of schlepping my family down to Oxnard or Ventura. The whole process took only 2 hours! Really great guys. Highly recommended. More

We had purchsed a Lexus LS460 9-07-2011, much of the deal was made via email and phone. Thanks to the salesman Conrad Brooks and Mike Caldwell, the GM. They did extra steps to help us make this purchase from was made via email and phone. Thanks to the salesman Conrad Brooks and Mike Caldwell, the GM. They did extra steps to help us make this purchase from 400 miles away in Las Vegas, from follow up call to delivered the vehicle out of the area ,even offered me the flight to see the car, they are very professional sales team. I also want to special thanks to Kim, the finacial specialist at Puente Hills Toyota. She made our purchse process very memorable. Again, many thanks to all your staffs who worked with us. You guys gave me a very good buying experience. More

This is by far the worst Toyota dealership out there. Their service department is an absolute nightmare. I kid you not every time I have had to bring my truck in I have had an issue. Just try to make an Their service department is an absolute nightmare. I kid you not every time I have had to bring my truck in I have had an issue. Just try to make an appointment, I dare you. It's so frustrating because I purchased my Toyota based on how great I had heard the dealerships were to work with. I even purchased a prepaid maintenance program with them which I am completely regretting now, based on the fact I have to bring it in to them for every service. They have the poorest customer service, in complaining I actually received a response from a manager "well if you have had so many problem with us why do you bring it in here?"! My response was my truck is under warranty and I need something faulty fixed, as well as the fact I spent thousands of dollars on a prepaid maintenance program. His response involved nothing about, "I'm so sorry you feel that way", "we will try better next time". I've had to complain to Toyota headquarters multiple times. More