
Toyota of Santa Barbara
Goleta, CA

Filter Reviews by Keyword
By Type
Showing 517 reviews
Loren is a great dealer. Before I stepped in, he had been providing me many useful information for picking a suitable and good car via email. During whole purchase process - introduce cars, test-drive, pric providing me many useful information for picking a suitable and good car via email. During whole purchase process - introduce cars, test-drive, price negotiation, signing contract and the final delivery, he was very patient without giving me pressures. I like his service and I am very happy of buying a right car with his helps. I'll recommend Loren to my friends who may consider to buy a Toyota. I am very satisfied with this purchasing experience. Thank you Loren! More
I already liked Toyota as a brand. I went to three dealerships altogether. I felt that at the Toyota of Santa Barbara dealership they were friendlier and able to impart the information I needed in an dealerships altogether. I felt that at the Toyota of Santa Barbara dealership they were friendlier and able to impart the information I needed in an interesting way. I liked that they didn't snipe about the competition. They talked about their experience and knowledge with Toyota and their own Toyota cars. Michael was charming, friendly and knowledgeable and was helpful on the test drive advising me to try different driving tasks and guiding me to safe places to try out the turning radius, the back-up camera, the acceleration, handling and power. As an aside, I'm a singer and so is Michael and in the way people with things in common just find each other we had a cool moment. I was on crutches because I had sprained my ankle. He said with a smile, "You can lean on me." I sang back, "when you're not strong." And we traded lines back and forth all the way to the car I was to test drive. It was one of those magic moments when you connect with a stranger immediately. I was also helped by Loren Daniels who gave me great information on how the Bluetooth connection worked, got my Pandora station going and then called me from outside the car so I could experience how safely my music paused so I could receive a call. Loren is young and hip and full of fun. He shared how he uses the console's technology to manage his music. It was inspiring and got me excited about what I can do with the technology offered in my new Camry. I have to admit I loved the car more after my tech time in it with Loren. He laughs easily and is easy to spend time with. I came with a checklist of needs and my new Camry fits the bill. Michael and Loren made me feel very welcome to come back and ask questions about the high tech center console. That would be the only thing I might ask about as everything else about my new Camry is intuitive, comfortable and safe. I've bought new cars before and found it an odious chore with game playing in the background. I found my experience at Toyota to be very straightforward. I loved too the efficiency with which their staff arranged to have my new car registered with the DMV and get all the needed paperwork done quickly and efficiently. And I just really enjoyed Michael and Loren. They made my visit to Toyota of Santa Barbara a real pleasure. It was a standout experience compared to the two other dealerships I went to. All I had to do was get in and drive. I'd go to Toyota of Santa Barbara again and I don't mind mentioning my good experience to my friends. More
My boyfriend and I went in over the weekend to look at the Tundra’s available. We originally had a used Tundra in mind, but fell in love with the 2014 Tundra… I am pretty sure we test drove every Tundra o the Tundra’s available. We originally had a used Tundra in mind, but fell in love with the 2014 Tundra… I am pretty sure we test drove every Tundra on the lot, haha. Michael Lampkin helped us through the process, he was very insightful, knowledgeable and patient with us we decided on the vehicle we wanted. He was not manipulative or coercive like most car salesmen I have had experiences with in the past. He made us feel comfortable and seemed as though he had our best interests in mind. We are very happy with our new Tundra, and it was a pleasure working with Michael. I would definitely come back to this dealership (to Michael Lampkin) in the future. If you are thinking about buying a vehicle here, I highly recommend asking for Michael Lampkin directly. More
Michael Lampkin was a pleasure to work with. He was not pushy at all, and was very patient with us as we examined a couple of different vehicle options. He was knowledgeable and was able to answer all the pushy at all, and was very patient with us as we examined a couple of different vehicle options. He was knowledgeable and was able to answer all the questions we had about the vehicles. In the end, I feel that we got a fair deal in a laid back environment, which is worth a lot to me. More
My daughter and I visited the dealership to look into either buying or leasing a new car for myself. Upon arrival we were immediately made welcome by Michael Lampkin. He is very knowledgeable and really either buying or leasing a new car for myself. Upon arrival we were immediately made welcome by Michael Lampkin. He is very knowledgeable and really helpful. He showed us several different options in vehicles so I could find out which car really suited me. There was no pressure and he showed great patience throughout the process. He made getting the car I wanted a fun experience! I look forward to going back for service. Wes was also amazing with his whiz for math and closing the deal. Chris from finance was super nice and very efficient. I would highly recommend checking out the team here at Toyota Santa Barbara. Check out the 2014 Toyota Corolla's .....mine is awesome! More
Michael was a great Salesman. We have been looking at several hybrids and came in to see what the Prius was like. We immediately decided that it had the useable space and features we were looking for. Mi several hybrids and came in to see what the Prius was like. We immediately decided that it had the useable space and features we were looking for. Michaels enthusiasm for the product is what encouraged us to take the leap and purchase our Prius v. More
Loren was excellent to deal with when buying my new Tundra. Extremely helpful in every aspect of the sale and work within my budget numbers. Thanks again Loren for getting me into my new truck with Tundra. Extremely helpful in every aspect of the sale and work within my budget numbers. Thanks again Loren for getting me into my new truck with a smooth and easy transaction! -Mark More
My husband and I came in already interested in a Toyota. We test drove a couple of models and returned the next day ready to make a decision. The dealership had a brand new Camry, pretty much still in plast We test drove a couple of models and returned the next day ready to make a decision. The dealership had a brand new Camry, pretty much still in plastic wrap, in the color we wanted and with just the features we were interested in. Michael Lampkin made it easy to come to an agreement and we drove the car home that day. More
I just bought a car from Toyota of Santa Barbara and had a wonderful, easy experience! Michael Lampkin was fun, knowledgable and very easy to work with. There was a "no pressure" feeling from the moment we a wonderful, easy experience! Michael Lampkin was fun, knowledgable and very easy to work with. There was a "no pressure" feeling from the moment we walked onto the lot. I was just looking but ended up driving off in a vehicle! From beginnig to end the process was enjoyable, thanks so much Michael! More
My husband and I purchased a FJ cruiser here. When we first reviewed our options we worked with a very helpful salesman, Andy Dobbs. We also spoke with manager Wes Hofer who told us he would do whateve first reviewed our options we worked with a very helpful salesman, Andy Dobbs. We also spoke with manager Wes Hofer who told us he would do whatever it took to keep the business local. At that time we needed to check out more makes and were not ready to make a decision. Unfortunately, we could not continue with Andy as he was out on a long term illness. When we were ready to narrow down the Toyota models we worked with Michael Lampkin, who was wonderful. He gave us plenty of time to review and drive the three SUVS we were interested in. When we told him we needed to discuss our options between ourselves, he did not push. Manager John Carlise gave us competitive pricing on the final two models. When we reached a decision the next day, we called Michael. Although he was not scheduled to work until later, we told him that we had a very tight schedule and wanted him to handle the sale. He was at the dealership faster than we arrived. He sold us the exact vehicle we wanted, did not try to upsale us and was very knowledgeable and respectful. I would recommend Michael as a great salesman who will show you the exact vehicles you want and take all the time it takes to get the exact vehicle you want. Robin & Michael, Goleta, CA More