Toyota of Santa Barbara

A wonderful experience from start to finish! After my car was stolen on New Years eve, I was forced into the position of needing to find another car, quickly. I went in to look at a specific use After my car was stolen on New Years eve, I was forced into the position of needing to find another car, quickly. I went in to look at a specific used car that didn't end up working out for me. I thought that would be the end of my business here abd I would still be in a bind The sales staff, finance guys, etc all knew my situation and worked as a cohesive team to get me into my first brand new car, leased at a very affordable monthly rate. I never would have imagined that I would have been driving away in a Scion XB, which was what I really wanted anyway! Words simply are not enough to express how much I appreciate the efforts on my behalf to remedy my situation. The friendliness and understanding of my individual situation was unlike anything I have ever experienced before at a dealership. I thoroughly recommend Toyota of SB be the first stop for ANY person seeking out a car More

sales,service deluxe treatment Hai Le is the best person to deal with, always very helpful. If he cant help, he will find a answer. I also want to mention the excellent help from Ji Hai Le is the best person to deal with, always very helpful. If he cant help, he will find a answer. I also want to mention the excellent help from Jim Uyesaka in the parts dept. More

This is the only dealer I will go to Hai Le is the reason why I have been using Toyota of Santa Barbara for the last 10 plus years. He has gone above and beyond for my family and friends Hai Le is the reason why I have been using Toyota of Santa Barbara for the last 10 plus years. He has gone above and beyond for my family and friends and I couldn't imagine trusting any other place. More

Service and Parts Dept. excellent work and go the extra step When my satellite receiver was intermittently not receiving a signal, the navigation DVD was sent in for repair or replacement. Danielle Netko in Toyo When my satellite receiver was intermittently not receiving a signal, the navigation DVD was sent in for repair or replacement. Danielle Netko in Toyota Service helped me get the DVD replacement disc. When I reported needing to take a trip of 2000 miles and requested help in getting the DVD sooner, Hai Le from parts dept. came up to service to help. He searched his office for a temporary DVD that would function in my Camry SLE. Without the navigation DVD there is no function from the radio, satellite signal, Bluetooth for hands free phone, rear view camera, nor navigation for my upcoming trip. Hai appeared with the DVD and installed it quickly while I waited. In just a few minutes, thanks to great service from Danielle and Hai, I was up and running. All my lost electronic features were back. You have one happy customer. I will not forget your exceptional service. When I need a new car, it will be made and serviced by Toyota. Dr. William Moore More

Michael is very energetic and was eager to work on the Sunday we were there. He is frank and friendly. He sealed the deal with us and made it happen quickly. Analisa helped us with finance and had some Sunday we were there. He is frank and friendly. He sealed the deal with us and made it happen quickly. Analisa helped us with finance and had some good advise for our 20 year old son regarding Credit History. More

Michael is a very intelligent, energetic and enthusiastic person who is knowledgeable about the Toyota vehicles he sells. I test drove a Tacoma and two different Prius models. I ultimately leased a 2014 Priu person who is knowledgeable about the Toyota vehicles he sells. I test drove a Tacoma and two different Prius models. I ultimately leased a 2014 Prius. There are many car companies and dealerships to purchase or lease cars from and I chose to lease from Toyata of Santa Barbara because of Michael. More

We bought a Prius from Toyota Santa Barbara, which is very close to our place. This was our first time to buy a new car and we were not very familiar with the process. Michael Lampkin, our salesman, was very close to our place. This was our first time to buy a new car and we were not very familiar with the process. Michael Lampkin, our salesman, was very helpful and explained the process in great deal. The process of purchasing went very smooth. More

I had a wonderful experience with Juan he was a very professinal salesman. I would recommend buying a car there anytime. I really felt that the staff at toyota of santa barbara cared about what I want professinal salesman. I would recommend buying a car there anytime. I really felt that the staff at toyota of santa barbara cared about what I wanted. They gave me more for my trade in than all the other dealers in the area offered me and gave me the lowest price in LA for the new car that I bought. The finance manager Chris made me feel that my purchase was appreciated and offered to show me how my new car worked. Overall I would say that it was a pleasurable experience. More

Michael Lampkin just sold us a Toyota Prius V and we love it! We have two young children and a very large dog and we were ready to trade in our minivan for a vehicle with better gas mileage. We already own a it! We have two young children and a very large dog and we were ready to trade in our minivan for a vehicle with better gas mileage. We already own a Prius and we liked the idea of having a second hybrid. The size of our dog (150 lb) limits what kind of car we can get. We called Toyota in the morning and they told us to bring him in to make sure he fit comfortably in the Prius V. Before going to Toyota we went to Ford and tried several cars. Some of them were a good fit for our dog but we were not happy with the gas mileage and lack of some features like navigation system and backup camera. Plus the salesperson did not seem to understand what our priorities were and kept showing us cars that were not a good fit for us. After a couple of hours we were exhausted and ready to give up. But we gathered the energy to make it to Toyota and luckily for us Michael Lampkin was ready to assist us. He is professional and personable. And he knows his cars. We tried a Prius V and our dog fit in the cargo area! He even seemed to like it very much and decided to rest for a while. I could not believe it. Michael asked us a little more about what we were looking for in the car and pointed us toward a gorgeous black Prius V Five loaded with every single thing we wanted. We love listening to music in the car and were a little tired of having to use the auxiliary input in the old car. We can now stream our favorite music via bluetooth and switch from one phone to another with the touch of a button. The display audio touch-screen is a major improvement from our previous audio system. And it comes with Entune, which allows us to stream from Pandora, do internet searches using Bing, buy tickets through MovieTickets.com and even make reservations to our favorite restaurants with OpenTable. Amazing! That is on top of being able to check traffic, weather, fuel prices and stocks. Michael sat with us and explained it all until we felt comfortable and knew how to use all these great features. He explained how to make the best of our audio system. I will never forget Michael's explanation about how you want to set your Treble/Mid/Bass sound settings to a smiley face pattern in order to get the best sound. By the time we left Toyota Michael had paired both our phones with the car and all our contacts had been synched with it. And with the hands-free phone capability and advanced voice recognition We can safely make a phone call using the talk switch in the steering wheel. Getting to know this car was so much fun. When we thought we had seen it all Michael proceeded to show us how to use the fold-flat passenger seat. You can sleep on it! Just like flying in first class. Unbelievable. Michael surely knows how to show a car. We did not feel pressured to buy. We also had a great experience with the finance team. We were already getting a great deal and still managed to make them drop the price a little more and get some freebies. Buying a car is a long process. Our dog was with us all the time. They even brought him treats to the office while we were signing papers. We are very happy with the car but even happier with our fantastic experience at Toyota. Michael Lampkin made it easy and fun for us. If you are thinking about buying a Toyota in Santa Barbara, make sure to go to Michael Lampkin. He is an outstanding salesperson. More

Rather than driving to LA. I found the Prius i wanted at a very competitive price right here at Santa Barbara Toyota. I'll be back in the future. a very competitive price right here at Santa Barbara Toyota. I'll be back in the future. More