Toyota of Santa Barbara

2015 Tacoma Quick, friendly service, and they always explain everything and have almost always finished the service earlier than what was estimated at time of dro Quick, friendly service, and they always explain everything and have almost always finished the service earlier than what was estimated at time of dropping off the vehicle. More

Rental car I came in to rent a car for a few days and the customer service was excellent and quick and easy! They always take care of me even when it's a last mi I came in to rent a car for a few days and the customer service was excellent and quick and easy! They always take care of me even when it's a last minute request! More

45K checkup Received a quick and friendly reception. The wait area is very comfortable. The employee that handled the paperwork was knowledgeable and I felt compl Received a quick and friendly reception. The wait area is very comfortable. The employee that handled the paperwork was knowledgeable and I felt completely at ease and taken care of. More

cheerful, helpful, clear and courteous service. Larissa Reed and Brian Dunn were particularly helpful in deciding what car to purchase. All of the support staff in sales at Toyota of Santa Barbara Larissa Reed and Brian Dunn were particularly helpful in deciding what car to purchase. All of the support staff in sales at Toyota of Santa Barbara were very helpful, and friendly. I felt very welcomed there. More

20,000 Oil Change and Complete Maintenance Check Very efficient oil change and check. We appreciate their organization and courtesy. We were able to bring our vehicle in without an appointment. Thi Very efficient oil change and check. We appreciate their organization and courtesy. We were able to bring our vehicle in without an appointment. This was important to us because we were in the area and live more than 20 miles from the dealership. More

Customer Service From the moment I walked on to the lot in search of. new car, I was greeted by a friendly salesman. I knew basically what Inwas looking for and told h From the moment I walked on to the lot in search of. new car, I was greeted by a friendly salesman. I knew basically what Inwas looking for and told him so. He found the car I was looking for, we took a spin and I bought it. He didn't try and sell me something I didn't want, and was able to answer all of my questions. Since buying my Prius, I have been to the Service Center 4 times and each time have been really impressed with the customer service, overall knowledge of the crew, and the abilitiy to handle what seem like stressful situations for customers with consideration and poise. It always seems crowded there, yet everything runs so smoothly. My most recent experience was the best. It was Saturday, 3/18 and I was due for my 20,000 mile appointment, which was scheduled for the following Saturday. That morning my warning notification changed and stayed on all the time. Not wanting to wait a week, I called and spoke to a woman who couldn't have bewn more helpful. She listened to my situation, put me on hold for a brief minute before tellinge the shop could get me in for service that aftenoon. If I got the car there ASAP they would be able to get it done by closing. It was 12:50. My problem was I was at work and had to get back to work. The woman (I forget her name unfortunately) insured the shuttle would be ready to take me back to work, and would even come back to pick me up if I needed when my car was ready. Above and beyond great customer service. Upon arriving at the dealership there were a number of cars in front of me. As I didn't habe an appointment, I waited outside my car. When it was my turm the guy (Thomas) got me dailed in. He didn't discard me for not having an appointment, yet went out of his to get me all the information I needed. As busy as they were, my car was finished in less than 2 hours. I really appreciated all of the employees assistance in short amount of time and the excellence they showed in their craft. While I wouldn't normally write this much, I really have been impressed with everyone at Toyota of SB and thought you'd like to know. More

Went very well The service was great. Thomas was really nice and helpful. I thought the service would take longer but it was shorter than I expected so that turned o The service was great. Thomas was really nice and helpful. I thought the service would take longer but it was shorter than I expected so that turned out really well. More

Excellent buying experience Sam Ladd, salesman, answered my myriad of questions with patience, good humor and thoroughness. Leonard and Hector were also very friendly and efficie Sam Ladd, salesman, answered my myriad of questions with patience, good humor and thoroughness. Leonard and Hector were also very friendly and efficient. Rey easy buying experience. More

Excellent Friendly and fast. They were able to acomodate me as I arrived early. Bonnie explained exactly what was going to be done and what had been done after Friendly and fast. They were able to acomodate me as I arrived early. Bonnie explained exactly what was going to be done and what had been done after the service. Very nice lady. More

I bought a prius c I had an excellent experience with Goleta Toyota..Freddy Barajas, the salesman , was kind, courteous, knowledgable, friendly , and wonderful to work I had an excellent experience with Goleta Toyota..Freddy Barajas, the salesman , was kind, courteous, knowledgable, friendly , and wonderful to work with.. I felt everyone I met or worked with was great ! I would absolutely recommend this dealership to others. A great place ! More