
Toyota of Santa Barbara
Goleta, CA

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great service recall experence Matt at the repair department made my Tacoma's service recalls effortless. They even helped me out with an Uber while they're service shuttle was out. Matt at the repair department made my Tacoma's service recalls effortless. They even helped me out with an Uber while they're service shuttle was out. Thanks guys More
Excellent service, helpful information, responsive to email Carlos was a fantastic sales person. He was willing to respond to all of my questions by email. If I asked a question and he didn't know, he found o Carlos was a fantastic sales person. He was willing to respond to all of my questions by email. If I asked a question and he didn't know, he found out immediately and got back to me. No pressure, just great service. More
Excellent service Everyone was very helpful. Service was done while I waited and it only took about one hour. I enjoyed the complimentary donuts and coffee. Thanks! Everyone was very helpful. Service was done while I waited and it only took about one hour. I enjoyed the complimentary donuts and coffee. Thanks! More
It was great! I went in ro Toyota of Santa Barbara to have my 2017 Tacoma truck looked due to a funny noise it was making when the air was blowing. It turn out so I went in ro Toyota of Santa Barbara to have my 2017 Tacoma truck looked due to a funny noise it was making when the air was blowing. It turn out some Debris was stuck in the condemnation line. I thought my truck was going to be there all day and it was finished in less than three hours. Toyota fix it at no charge. It was so nice of them to do that for me. Big shout out to Toyota of Santa Barbara for taking good care of me. More
Top notch service I’ve been coming to Toyota of SB for service for quite sometime now and their service has olaways been on point. Always honest with their service. I’ve been coming to Toyota of SB for service for quite sometime now and their service has olaways been on point. Always honest with their service. More
Prius Prime Purchase Good experience in buying a car. No pressure & no pushy irritating sales people! Dealership was helpful & payient. It was my best car buying experienc Good experience in buying a car. No pressure & no pushy irritating sales people! Dealership was helpful & payient. It was my best car buying experience ever! More
Super pleasant, ethical, and a breeze! Well, it started with a five-hour ordeal at an LA-based Toyota dealer that pulled every shady trick in the book - including finding us the "unicorn" o Well, it started with a five-hour ordeal at an LA-based Toyota dealer that pulled every shady trick in the book - including finding us the "unicorn" of the car they said we were looking for (after an unsuccessful bait-and-switch), but only in Santa Barbara (assuming it was too far away for them to lose the sale). Well, we walked away from that dealer even after the five-hour investment. And then got on the internet and found there were two of that very car here in LA, so I started calling around to find them, while my husband simply called Toyota of Santa Barbara. Well, John confirmed he had the car and then said to my husband, "You see the sticker, my dealer discount is X amount, I'll give it to you for $100 over that, and yes, the financing they offered you is a Toyota deal that we can give you as well, so let me know when you'll be here and it will be waiting for you - and here, I'll even have Angel send it all to you in an email before you leave town." So seriously - we got in the car 15 minutes later and headed up to SB. The car and Angel were waiting for us upon arrival, they asked us to take a test drive to make sure we were happy, the financial paperwork was super-quick (and Hector was also very pleasant), and we were in and out of the dealership in an hour. I now have the car I want after a thoroughly pleasant experience with every person we interacted with, who clearly all take pride in their work and their reputation...a true reward for five hours of car-buying grossness at the hands of Culver City Toyota! I only regret it's too far to get all my service there and send all my friends. More
first class experience FRANK AND SAM ARE THE BEST THEY EXPLAINED EVERY THING ANSWERED ALL MY QUESTIONS MADE ME FEEL VERY COMFORTABLE AND NOT RUSHED MADE MY PURCHASE GO AS SM FRANK AND SAM ARE THE BEST THEY EXPLAINED EVERY THING ANSWERED ALL MY QUESTIONS MADE ME FEEL VERY COMFORTABLE AND NOT RUSHED MADE MY PURCHASE GO AS SMOOTH AND ENJOYABLE AS POSSIBLE THEY ARE GREAT!!!!!!!!! More
Air bag recall Made appt for the air bag recall. After taking it in to the dealership and taking off while it was repaired, they called to say they didn’t have the p Made appt for the air bag recall. After taking it in to the dealership and taking off while it was repaired, they called to say they didn’t have the parts!?!?!?!? What?!?!?!? Why would they set up the appt if they didn’t have the parts??? What a waste of the morning. More
My experience at Toyota of Santa Barbara Two thumbs up!!!! My whole experience was great!!! Starting with my wonderful salesperson...Andres, all the way through signing the papers and driv Two thumbs up!!!! My whole experience was great!!! Starting with my wonderful salesperson...Andres, all the way through signing the papers and driving away in my new car. It doesn't stop there....someone is always there if you need them. More