Toyota of Santa Barbara

Service department My service tech was quick and delivered a upright and professional approach when I arrived they took care of me and my car thank you My service tech was quick and delivered a upright and professional approach when I arrived they took care of me and my car thank you More

Removed seized oil filter canister off a RAV. Toyota removed a seized plastic oil filter canister housing off my 2012 RAV 4. It was on the 65k oil and filter change. It can be a problem on many mo Toyota removed a seized plastic oil filter canister housing off my 2012 RAV 4. It was on the 65k oil and filter change. It can be a problem on many models of Toyota. I had always taken it in for my oil changes, and this was my first diy. It was a process to remove and they took care of it free of charge. i replaced it with a metal canister, hopefully this issue will never happen again. More

Fast and efficient Easy tuneup and ready when they said it would be. James was really pleasant and helpful. Van ride home and back was nice. Have been happy with this Easy tuneup and ready when they said it would be. James was really pleasant and helpful. Van ride home and back was nice. Have been happy with this dealership for years More

Service experience was great I took my car in because of a scary hybrid system light was on and there were some recalls that needed to be handled. The recalls ended up being the c I took my car in because of a scary hybrid system light was on and there were some recalls that needed to be handled. The recalls ended up being the culprit and the dealer had my car ready for me the same day without an appointment. More

Nice, but ... left me disappointed. Receptionist set me up with 11am appt. Todd was nice, but after leaving us waiting for several minutes, he explained that his mechanics were going to Receptionist set me up with 11am appt. Todd was nice, but after leaving us waiting for several minutes, he explained that his mechanics were going to lunch. When I protested he persuaded one of them to stay and work on a moon roof that was stuck open. After three hours we had no repair, a $3500 estimate for replacement, and two pieces of cardboard and a plastic bag stuffed into the gap. We had to make the drive home to Chico that day. 1 mile on the freeway blew the cardboard and plastic into the lap and almost into the face of the driver. We were astounded to discover that the mechanics and made no attempt to tape the materials into place or in any other way secure the material. Half hour at a nearby body shop give us a much better solution. We were disappointed with Toyota. More

My experience at the dealer. I made another lease contract with Santa Barbara Toyota dealer. Sam Ladd was a great person with the matter when I first visited there. I am glad to I made another lease contract with Santa Barbara Toyota dealer. Sam Ladd was a great person with the matter when I first visited there. I am glad to have a chance to meet him. Although it took us for about 2 or 3 hours there while doing whatever I had to do but he and other staff had never gave me a any dull time. I have been a customer there quite long time but I have never had a bad experience. More

Peace of mind Very helpful and responsible staff... they care about your safety, that the car you are driving is in good condition. Makes a peace of mind.😊 Very helpful and responsible staff... they care about your safety, that the car you are driving is in good condition. Makes a peace of mind.😊 More

Amazing service Half the time estimated, no cost with a great tip cleaning the dashboard—use a micro-cloth to wipe before turning the engine on. Works amazingly. Half the time estimated, no cost with a great tip cleaning the dashboard—use a micro-cloth to wipe before turning the engine on. Works amazingly. More

Helpful competent service From the moment I arrived, I was treated graciously and effectively. Work was completed while I waited as promised. Have always purchased, or leased From the moment I arrived, I was treated graciously and effectively. Work was completed while I waited as promised. Have always purchased, or leased and had my vehicles serviced at this dealership and am always pleased. More

Service department is great. Everything was great. My car was done early. Thomas in service reception was very friendly and helpful. I would use them again in the future. Everything was great. My car was done early. Thomas in service reception was very friendly and helpful. I would use them again in the future. More