Toyota of Santa Barbara

Excellent The service was excellent and friendly. Everyone from Justin and Todd the service reps to the car drivers were friendly, communicated clearly, and we The service was excellent and friendly. Everyone from Justin and Todd the service reps to the car drivers were friendly, communicated clearly, and were helpful. There was nothing lacking in the service. More

Justin was very helpful and responsive! Justin was very helpful during this first service visit to Toyota of SB. He kept me updated throughout the day as they worked on my Tacoma and provide Justin was very helpful during this first service visit to Toyota of SB. He kept me updated throughout the day as they worked on my Tacoma and provided recommendations for service needed now vs. in the future with details and even pictures. More

Overchariged! I took my Prius (which was purchased and loyally serviced at Toyota SB) for a "check engine" light and after 10 days and $900 it turned out to be a " I took my Prius (which was purchased and loyally serviced at Toyota SB) for a "check engine" light and after 10 days and $900 it turned out to be a "bad tank of gas". That should have been very high up the list of things to check. Did they save some gas so we could verify? No. Have my doubts about this "fix". No offer of a loaner car, not even a complimentary car wash. After the first few days I no longer even received status calls. I had to call to find out when to expect my car back. I have found a new mechanic that I am VERY happy with. My next car will probably be a Toyota Prius plugin but I won't be buying it at Toyota of SB! More

Will keep coming back Overall good experience from start to finish. Will definitely recommend to others. Fast and friendly staff got me in and out with no hang ups. Overall good experience from start to finish. Will definitely recommend to others. Fast and friendly staff got me in and out with no hang ups. More

Comprehensive Service Department Toyota of Santa Barbara does a great job in all departments and their Service Department is outstanding. Todd and his team, efficiently handle the ba Toyota of Santa Barbara does a great job in all departments and their Service Department is outstanding. Todd and his team, efficiently handle the barrage of clients that appear in the morning for their service appointment. Their polite and helpful team get each car and owner set up with what needs to be done and how long that will take. Their system of delivery clients to their home and/or job while the car is being serviced, is a God-send. I have never had a problem with quality of service - I have only been very pleased! More

Great Service Took my Tundra to get the airbag replaced , it was done the same day and about an hour ahead of schedule ( with appointment) . Todd with the service Took my Tundra to get the airbag replaced , it was done the same day and about an hour ahead of schedule ( with appointment) . Todd with the service Dept was awsome it took about 5 min to drop it off and about 3 to pick it up. They even offered a shuttle drop off/ pick up . Lots of nice cars on the lot also. More

Instead Of renting I decided to To lease Melanie and the other Toyota staff were excellent to work with, And very helpful. They were very respectful of my time answered questions and concern Melanie and the other Toyota staff were excellent to work with, And very helpful. They were very respectful of my time answered questions and concerns. The entire process was effortless on my part and very easy More

Great service On a family vacation in our Seqoia when a loud metallic clanking noise started coming from under the driver and passenger seats. We came into the serv On a family vacation in our Seqoia when a loud metallic clanking noise started coming from under the driver and passenger seats. We came into the service center and everyone was so polite and helpful. Tod took the time to explain everything. Ryan our mechanic went on a test drive with us. The service center waiting rooms is also the nicest and cleanest I’ve been to. More

Justin Shores Yes Justin Shores was extremely helpful! He combined two mechanics to complete my cars repair so it would be finished that evening. Very friendly and info Justin Shores was extremely helpful! He combined two mechanics to complete my cars repair so it would be finished that evening. Very friendly and informative! More

45 k check up Justin was great and felt like he had my best interest. He gave me the facts and did not try to upsale me which was so nice. Justin was great and felt like he had my best interest. He gave me the facts and did not try to upsale me which was so nice. More