Toyota of Santa Barbara

Justin is great to work with! Justin has exceptional customer service and kept me updated through the process of leaving my car overnight to get my oil changed, fixing the alignmen Justin has exceptional customer service and kept me updated through the process of leaving my car overnight to get my oil changed, fixing the alignment and getting new tires. Justin goes above and beyond, very professional and courteous. I will definitely keep coming back. More

This was an easy, comfortable purchase of a great new RAV4. From the first contact to driving away with our new RAV4 Hybrid weeks later, we never felt pushed. We were always treated kindly and courteously by An From the first contact to driving away with our new RAV4 Hybrid weeks later, we never felt pushed. We were always treated kindly and courteously by Angel and Carlos, and enjoyed working with Benny in the finance office. My wife, Sheila, was very impressed by the giant bow on the hood when we went to pick it up, and the "VIP for Mrs. Lunsford" sign in the front window. It seems like a silly little thing, but it really did make us feel special. Thanks to whoever cleaned it up before we picked it up. It was beautiful! It made the purchase all the more exciting. We will recommend SB Toyota to others. More

Happy Driver Excellent service. On time at a reasonable price. Was treated very well by my agent Justin. Why would you go anywhere else when you know you have t Excellent service. On time at a reasonable price. Was treated very well by my agent Justin. Why would you go anywhere else when you know you have the best service right at the local dealership. More

Effective and kind I left my car and the person who helped me was kind, helpful, and knowledgeable. He answered all my questions and gave me options to how to prepare fo I left my car and the person who helped me was kind, helpful, and knowledgeable. He answered all my questions and gave me options to how to prepare for the things that my car will need soon. I’m never disappointment with the service and my car feels great! More

Damaged Tire on a Brand New Car This Dealer does not provides customer service at all, they are about money, money, My sons brand New car had defective tire, I toolk it to Santa Bar This Dealer does not provides customer service at all, they are about money, money, My sons brand New car had defective tire, I toolk it to Santa Barbara Toyota for replacement and they right out after was dropped out at service they called back with out the pocket Quote price with out even trying to figure out why this tire was defective, Thomas in service was help full in trying to call the tire company for replacement but he wasn't to successful in getting the job done!, he gave up and wanted to install the Deal tire at very expensive price. He mentioned that tire was not a Defect but they don't recommended to drive the car with out first replace the tire. he gave up and wanted to install the Deal tire at very expensive price. Management didn't care about it. so I decided to request to Install the spare tire and drive out of Toyota of Santa Barbara dealer, car was not even washed a courtesy when car gets in to service, Poor Service and won't recommend this Dealer to any one of my friends or family members. I took the car to Costco for a better, cheaper tire that includes warranty on it and with a Great Customer service!!. DON'T GO TO THIS DEALER YOU HAVEN WARNED!! More

Everything went as planned Efficient and timely everything went as planned. Ride service was great, customer service was great, and all vet professional. Very satisfied with the Efficient and timely everything went as planned. Ride service was great, customer service was great, and all vet professional. Very satisfied with the entire process More

Waste of my time and money They wouldn't even give me floor mats for the car I bought from them. Then within a month my car started malfunctioning. Now I have no working touch s They wouldn't even give me floor mats for the car I bought from them. Then within a month my car started malfunctioning. Now I have no working touch screen to control anything inside my car. These people are not honest people. I wish I had just left as soon as the snakey sales people showed up. More

Great service thanks Thomas I was in and out within 1 hour great service department great dealership. Thanks Thomas See ya for next service. Very happy with our Avalon I was in and out within 1 hour great service department great dealership. Thanks Thomas See ya for next service. Very happy with our Avalon More

Justin was very courteous of my time. He kept me updated on what was being done on my vehicle, and even offered me a shuttle ride out in the area if I want was very courteous of my time. He kept me updated on what was being done on my vehicle, and even offered me a shuttle ride out in the area if I wanted to get out and explore. Very good service More

Honest service I've dealt with many dealer service centers over the years owning a Toyota and have had the best, most trustworthy, experience with Toyota of Santa Ba I've dealt with many dealer service centers over the years owning a Toyota and have had the best, most trustworthy, experience with Toyota of Santa Barbara. Jim Clanin helped determine what service was really necessary, rather than just go along with what Toyota recommends at maintenance intervals. His expertise gave me peace of mind and saved me from unnecessary expense on an older vehicle. Both he and Rachel in the service dept. have been extremely helpful & pleasant to work with. And the shuttle service is great. More