Toyota of San Bernardino

Had an appointment to go see a car, took the day off and when we got there the car was sold , I was really interested in getting the car and had to put a $ 1000.00 deposit When I finally got it they gave m when we got there the car was sold , I was really interested in getting the car and had to put a $ 1000.00 deposit When I finally got it they gave me a really high interest knowing that I had a really good credit score, they didn’t even try to work the price with me not even after a put a down payment of $17000.00 I also had look and brought an offer on my phone saying that the kind of car I bought had a 3.99% interest and they said that certain store did not have that available They gave me a 5.9 % interest rate and if u check my credit score I deserved the 3.9% that they were offering at that time More

During my car shopping experience, I never feel pressured for anything. I would still desire that paper work should be completed and I drive away in less then 30 minutes once prise of vehicle decided. Overal for anything. I would still desire that paper work should be completed and I drive away in less then 30 minutes once prise of vehicle decided. Overall I am happy that I selected this dealership. More

They worked with me to find a car that fit my needs and were flexible enough to get me a price and monthly payment that I could handle. were flexible enough to get me a price and monthly payment that I could handle. More

Great Customer Service, no pressure sales tactics and everyone was very friendly, helpful and informative. everyone was very friendly, helpful and informative. More

I've been skeptical for many years about buying cars because to the game dealers and sales agents love to play around. Johnny Fregoso just not help me to get a good deal but also to change my mind. From because to the game dealers and sales agents love to play around. Johnny Fregoso just not help me to get a good deal but also to change my mind. From now on I have a sales agent and a dealer I know I can really trust. I'm glad to know there are still honest people around, Thanks Johnny for that. More

Marcos Alonzo is amazing! He was very patient with me, answered all my questions and texted me back quickly. He helped our son get his first new Toyota Rav and then kept in He was very patient with me, answered all my questions and texted me back quickly. He helped our son get his first new Toyota Rav and then kept in contact with me for my new GR Corolla. I’m very picky and he was still patient, letting me come down and test drive several different options before settling on the one I wanted. Side note- ValleyHi Toyota is much closer to my home and had the car I wanted but I still wanted to do business with Marcos. So I told them no and just waited for him to get the one I wanted and drove down to pick it up. He’s a keeper for sure and I’ll be back in 2 years for my new sienna, hopefully he’s still there 😎 More

I was in contact with several Toyota dealerships within my area. But you all took it a step beyond in wanting my business. Even your GM Eli reached out. Which none of your competitors can say. My lead pers my area. But you all took it a step beyond in wanting my business. Even your GM Eli reached out. Which none of your competitors can say. My lead person who kindly held my hand throughout the entire process, without ever getting frustrated by my questions or demands was Briana. Personable, knowledgeable, and professional!! She was a Rock Star yesterday, and I appreciated the experience. Nate also made the minutiae of the financials mush less painful. I live in Rancho Cucamonga, but will be making the drive to San Bernardino to service my Camry. You have a terrific staff. Thanks! More

I will continue to use this dealership over the one closer to my home. Respect, is the key word here. Everyone start to finish is very respectful at this dealership. I am an older woman and not ever closer to my home. Respect, is the key word here. Everyone start to finish is very respectful at this dealership. I am an older woman and not ever dealership has that respect going for them or they make assumptions when they first see me. But not SB Toyota. I have purchased 4 different toyotas from SB going back to 2008 and I will continue to go there for my purchases. I don't know who is hiring your staff put they are picking good quality people, not just young idiots that are quick to judge. Marcos Alonzo is the best. He helped my son purchase his new Rav and then kept contact with me via text to help me purchase my new GRCorolla. He is the most patient man at a dealership I have ever had the pleasure of meeting. I will be returning to him in the next few years to buy a Sienna. We are a toyota family and Marcos has our business. Keep up the great work! More

I was surprised that there wasn't aggressive sales tactics. That's what I used to dread about looking at new cars in the past. All things considered the transaction went rather smoothly. tactics. That's what I used to dread about looking at new cars in the past. All things considered the transaction went rather smoothly. More

I, probably like most first-time buyers, was extremely anxious and nervous to get/or not get a car. This dealership made it seamless and didn’t take advantage of me. I was out under 4 hours. Nabeel, Yazzy anxious and nervous to get/or not get a car. This dealership made it seamless and didn’t take advantage of me. I was out under 4 hours. Nabeel, Yazzy, and JR are highly recommended individuas! :) More