Toyota of San Bernardino

sales, parts, and service are exceptional I've been so happy from the moment I walked in to purchase, to the parts department, to my first service over the weekend. I would recommend this deal I've been so happy from the moment I walked in to purchase, to the parts department, to my first service over the weekend. I would recommend this dealership to anyone looking for a Toyota. I'm sure their other dealerships under the same management would be the same. I felt respected and taken care of. I never felt hustled or worked over to get their business. I drive by 2 other Toyota dealerships to come to Toyota of San Bernardino. More

Good service ,this time I am not writings to long time and good service they Cheng sticker for next time visit.and all tires check the air to.bcoz last time they f ,this time I am not writings to long time and good service they Cheng sticker for next time visit.and all tires check the air to.bcoz last time they forgot. More

Happy Toyota owner I came to the dealership with the intent to search the Certified Used cars in hopes of finding a car for my daughter. I arrived and was greeted immedi I came to the dealership with the intent to search the Certified Used cars in hopes of finding a car for my daughter. I arrived and was greeted immediately and browsed the lot. I didn't see anything that really stood out until the salesman showed us the Yaris iA. It was everything I was hoping for. It had great MPG, good looking body, and all the features we wanted, including the auxiliary cord kids die for and my daughter loved it. Our salesman Dan negotiated the deal and we purchased the vehicle. I own 3 other Toyota vehicles so I can rest easy knowing I have a great product. More

Excellent experience I had an excellent experience with my purchase. The salesman was very pleasant. His experience in the industry helped me make my selection. He was gr I had an excellent experience with my purchase. The salesman was very pleasant. His experience in the industry helped me make my selection. He was great! More

Was great experience on buying my car. Was a a really great experience to buy my Toyota Corolla, on Toyota of San Bernardino, Ernie and Felix were really nice and very helpful, I most defin Was a a really great experience to buy my Toyota Corolla, on Toyota of San Bernardino, Ernie and Felix were really nice and very helpful, I most definitely recommended Toyota of San Bernardino to my friends and family. Very satisfied with my 2017 Toyota Corolla. Thank you very much. More

Great and wonderful experience again I'm very pleased Dan was great and professional Very patient with me and considerate Thanks Toyota for wonderful employees Will recommend my friends and family Th Dan was great and professional Very patient with me and considerate Thanks Toyota for wonderful employees Will recommend my friends and family Thanks again Dan More

Wonderful Awesome experience, wonderful sales associates would recommend to friends and family, the people are very friendly and very willing to work with you t Awesome experience, wonderful sales associates would recommend to friends and family, the people are very friendly and very willing to work with you to get exactly what you want with no pressure More

Pitched pre-owned certified 2015 Toyota Camry SE This is my second car I purchased from this dealership. In March of 2008 I purchased my first new car ( 2009 Corolla LE). Low pressure sales and very This is my second car I purchased from this dealership. In March of 2008 I purchased my first new car ( 2009 Corolla LE). Low pressure sales and very professional and friendly staff. This what brought me back as a returning costumer to purchase my second new/semi used low mileage 2015 Camry SE. They will work with you, to make sure you have a positive buying experience. I would highly recommend this dealership to anyone in the market to buy a new or used vehicle. More

Bought a New Toyota Highlander XLE My buying experience was exceptional. I had been looking for a new Highlander, XLE, FWD, in Blizzard Pearl, with little or no additional options. I My buying experience was exceptional. I had been looking for a new Highlander, XLE, FWD, in Blizzard Pearl, with little or no additional options. I had gone to Claremont Toyota, Crown Toyota, and finally Toyota of SB. What I found at other dealers was a lot of "Yeah, we'll get back to you". Some of my calls at other dealers went unanswered, and even when I called and spoke with someone and they promised me "I'll get back to you by 9pm tonight", I never received callbacks. But things were just the opposite at Toyota of SB. They took what I was looking for, got back to me when they promised, and would call/email me every few days to keep me updated on their search. Marcos Alonzo (Fleet Manager) was an outstanding employee and a pleasure to do business. He not only got me a Highlander equipped as I requested, but going through the "Costco buying program" gave me a price lower than the prices promised to me (if they found what I was looking for) at other dealers. I HIGHLY recommend contacting Marcos Alonzo (and Candy Bautista from his staff) at Toyota of San Bernardino for anyone in the market to purchase a new Toyota. They listen, keep to their word, and provide a very high level of Customer Service. More

appointment for broken cruise control lever Appointment on web made several days prior for Fri Aug 15 9:30am. When I get there, they tell me the part needs to be ordered and I can come back tomo Appointment on web made several days prior for Fri Aug 15 9:30am. When I get there, they tell me the part needs to be ordered and I can come back tomorrow. Why couldn't someone have picked up the phone, diagnosed my problem, explained part had to be ordered. I would have been willing to pay with a credit card to save me having to go twice. This is far from excellent service. Excellent service means taking the extra step and anticipating the customer's needs/convenience. More