
Toyota of Ridgecrest
Ridgecrest, CA
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In mid-April 2024, while driving our 2022 Sienna on a 10,000-mile road trip throughout United States, we were standard while on our way to Death Valley. Something was draining our battery. With no phone 10,000-mile road trip throughout United States, we were standard while on our way to Death Valley. Something was draining our battery. With no phone coverage in the area with our provider, we eventually found someone with a working phone and got a tow truck, who boosted our van and followed them back to the Ridgecrest Toyota dealer. The dealer was quite busy, but Dory was able and eager to see what they could do so we could get back on the road. Seeing that I had been through a similar battery issue in December past, I knew we might be there for a day or two. But, by the end of the day, we were all fixed up and the components that were draining the battery were identified. We want to say thanks to Toyota Ridgecrest, especially Dory, Paul and the mechanic for fitting us into their very busy schedule knowing that we were just passing through. We definitely, appreciated your care and welcoming atmosphere. Toyota Ridgecrest is a business that truly cares about their customers. Jane & Michael Gauthier More
Everyone was fantastic! The service was quick and effective. The atmosphere was pleasant. Dory was extremely courteous to us and even opened the door for us after the servic The service was quick and effective. The atmosphere was pleasant. Dory was extremely courteous to us and even opened the door for us after the service, great customer service. Paul was very respectful and treated our vehicle like it was his. He went to great lengths to avoid tracking his work boots in the vehicle and it worked. Many kudos to him and Dori. Bobby was excellent too, quiet and a kind person. More