Toyota of Poway

Toy of Poway quoted me $800 for $500 in parts and 4 hours of labor for a 1.5 hour job. They charged me $200 in labor to replace a serpentine belt, which is a 10 min job. While the 'service advisor' was frien of labor for a 1.5 hour job. They charged me $200 in labor to replace a serpentine belt, which is a 10 min job. While the 'service advisor' was friendly, she was also utterly clueless. I work on Toyota trucks as a hobby since many years, am deeply familiar with anything from replacing belts to rebuilding engines and transmissions, and was still treated like a 5 year old. More

damon salvatore this guy was great, we need more sales damon salvatore this guy was great, we need more sales persons like him. He was extremely helpful, knowledgeable - He knew his cars - I am happy I damon salvatore this guy was great, we need more sales persons like him. He was extremely helpful, knowledgeable - He knew his cars - I am happy I ran into him, because he was key, in me doing business with Poway, rather then Escondido Toyota. A big shout for Damon Salvatore herb brewer More

On Saturday September 25th I got my new 2010 Rav4 from Toyota of Poway and it was the greatest car-buying experience I've ever had. It was my 3rd visit to this dealership because I started out not knowin Toyota of Poway and it was the greatest car-buying experience I've ever had. It was my 3rd visit to this dealership because I started out not knowing what kind of SUV I wanted to purchase, and my first day on the lot I met Damon Salvatore who showed me what the Rav4 had to offer and answered all of my questions. His service was professional and friendly, and after visiting other dealerships I came back to Toyota of Poway because I received the best customer service there. I also worked with Paul who was very professional and courteous and I enjoyed my experience of purchasing a car. My Rav4 had a full tank and was beautifully detailed before I took it home. I was always offered a cold beverage, and NEVER EVER did I feel pressured to make a decision. I absolutely love my new Rav4 and would recommend this dealer and Damon specifically to my friends & family. More

Dishonest business practice. They would quote you a price and you would think that is what you are going to get, but during the agreement they would change the terms and condition. Beware, avoid going in the and you would think that is what you are going to get, but during the agreement they would change the terms and condition. Beware, avoid going in there. Also they would try to sell all kind of add-on packages. If you don't agree they would just shut the door on you. The most dishonest people I have ever seen. More

Buyer Beware! We used to buy all our cars from Poway Buyer Beware! We used to buy all our cars from Poway Toyota. I would say that as long as nothing comes up you will be fine. Do not expect them Buyer Beware! We used to buy all our cars from Poway Toyota. I would say that as long as nothing comes up you will be fine. Do not expect them to honor any of your agreements, contracts or warranties. I have been dealing with issues on a warranty for 4 years with no success. The warranty has now ended. It is time to deal with a lawyer now. Dealing with Poway Toyota has been my worst buyer experience. More

After goming into town from elsewhere, I was having problems with a Toyota Certified vehicle. The work should have been covered by warranty, but I was informed that it would not be, because the car wa problems with a Toyota Certified vehicle. The work should have been covered by warranty, but I was informed that it would not be, because the car was not bought at the deakership! (I thought they represented Toyota???) Awful place - go elsewhere! More

My sales people were TOM and ROB (both seem honest, but full of B.S.) They sold me a used car, with a "personal guarantee" that there would be no problems and if there was something serious wrong they w full of B.S.) They sold me a used car, with a "personal guarantee" that there would be no problems and if there was something serious wrong they would repair it, because they "are a trusted dealership." First week of driving I found my car to get 15mpg in stead of the expected 25, obviously something seriously wrong. I called them and asked them to make good on their word. Without even offering to inspect the car, they said "you bought is AS IS, sorry." DO YOUR HOMEWORK.....don't trust these guys, go somewhere else. Feel free to email me.... joshsyoung@yahoo.com Good luck! More

I would strongly suggest a NO NO to buy from this dealership. They have a very rude and un-knowledgeable staff. When i entered the dealership, I was greeted by one sales person who showed us the dealership. They have a very rude and un-knowledgeable staff. When i entered the dealership, I was greeted by one sales person who showed us the car but the answer to most of our questions regarding the features etc was seemd to come from a salesman who knows very little. Then we were handed over to a new salesman and when we started price negotations he was quoting very high prices initially. Then the third salesman named Frank came and he was very rude. At that time we just got up and left the dealership. STRONG NO TO THIS DEALER. I THINK THEY ARE NOT HONEST PEOPLE They will quote you a price higher than any other dealerseeted and More