Toyota of Plano - Service Center

Great Customer Service! David is a real pleasure to work with. He makes sure to explain everything clearly, always making sure I understand and am good with what needs to ha David is a real pleasure to work with. He makes sure to explain everything clearly, always making sure I understand and am good with what needs to happen. He, along with the confidence my husband has with Reggie, are the reason we come back to Toyota of Plano. More

excellent car care! Toyota of Plano has recently provided great care for my camry, got me in quick and kept in touch during 2 different visits. Travis Watters was profess Toyota of Plano has recently provided great care for my camry, got me in quick and kept in touch during 2 different visits. Travis Watters was professional and courteous, helping me through a badly timed battery crisis More

Service Love Toyota of Plano best car buying experience ever! Awesome service experience! Tuan was so polite and professional. Oil change done very quickly Love Toyota of Plano best car buying experience ever! Awesome service experience! Tuan was so polite and professional. Oil change done very quickly. Great customer service!!! More

"Why Toyota of Plano" I guess the best thing I can say is that after 15 plus years as a Toyota of Plano customer, I keep going back. I am very pleased with the quality of s I guess the best thing I can say is that after 15 plus years as a Toyota of Plano customer, I keep going back. I am very pleased with the quality of service and cost for work performed. I can't say enough about the service advisers I have gotten to know, in particular Carlos Murillo. Carlos is one of the best. He always reviews with me the maintenance status of my vehicles and draws my attention to items we need to monitor for a potential problem. He takes the time to know my vehicle. For these reasons I do not even consider going to another location to have my vehicles serviced. More

Great service experience Saturday, June 10, 2017 I had just had a new set of tire's installed on my 2015 Highlander, and had noted undesired inside shoulder wear on the right rear tire after removal. I had just had a new set of tire's installed on my 2015 Highlander, and had noted undesired inside shoulder wear on the right rear tire after removal. Suspected alignment issue, so drove straight to the dealership to inquire about getting one scheduled. Not only was Ken Mccorkle able to get the four wheel alignment scheduled and completed while I waited, I was able to get the oil changed, a multipoint service inspection, and the emissions inspection. After the alignment was done, he showed and explained the alignment report that verified the tire wear problem. Ken, and the service department saved me a lot of valuable time and scheduling hassle by promptly taking care of my needs. More

Maintenance Service Excellent service. The maintenance service was done in less than an hour. Staff members were friendly and efficient. The waiting area was spacious Excellent service. The maintenance service was done in less than an hour. Staff members were friendly and efficient. The waiting area was spacious and comfortable. More

Conscious Customer Service During a visit for 20K miles service, the mechanic noticed a nail in one of the Tires. Not only did Toyota of Plano had changed the oil, checked the v During a visit for 20K miles service, the mechanic noticed a nail in one of the Tires. Not only did Toyota of Plano had changed the oil, checked the vehicle for issues, topped off fluids, & rotated the tires, but they fixed the FLAT Tire FREE of CHARGE. I am Grateful. Thank you Toyota Of Plano! Please keep up the Great Customer Service. Mike & Val P.S. When will you offer Life Time Alignment? More

Fast, efficient and courteous The service was done in the time frame promised, Arthur was very courteous and friendly and explained in detail the checks performed in my car. The service was done in the time frame promised, Arthur was very courteous and friendly and explained in detail the checks performed in my car. More

Very happy customer! Everyone was very professional and very helpful. My car took less time in the service department then was quoted so that was a plus! They had coffee a Everyone was very professional and very helpful. My car took less time in the service department then was quoted so that was a plus! They had coffee and fresh donuts for the customers. More

Best consultant Judy Deems Judy is always there for me Returns my calls immediately Gives me options and ensures my car is always safe and ready for my trips Judy is always there for me Returns my calls immediately Gives me options and ensures my car is always safe and ready for my trips More