Toyota of Plano - Service Center

Good ser services I got the car i want with good deal...ill buy another one in this dealer ship in future.good place to buy a car. I got the car i want with good deal...ill buy another one in this dealer ship in future.good place to buy a car. More

Good service I took my wife’s RAV4 in for 10000 mile service. They did excellent job. Waiting area better than most competitors. Service was done quickly I took my wife’s RAV4 in for 10000 mile service. They did excellent job. Waiting area better than most competitors. Service was done quickly More

Top notch customer service! I believe that the true test of customer service and management is an angry customer. Recently I was that angry customer, I demanded to see the servic I believe that the true test of customer service and management is an angry customer. Recently I was that angry customer, I demanded to see the service manager and was introduced to Noel. Not only did he listen and sympathize but I felt he truly cared about my happiness as a customer. He found a solution to the issue quickly, and even followed up with a phone call the next day to make sure I was still in good spirits. Thank you Toyota of Plano, you have just earned a customer for life! More

Maintenance service My service adviser , Katherine, was very efficent and thorough! She was kind enough to make sure the work was done and walked me through the complete My service adviser , Katherine, was very efficent and thorough! She was kind enough to make sure the work was done and walked me through the completed work! I appreciated that! I am concerned about the price of the service! I had a coupon that stated the work would be done for less! More

It was excellent! Everyone I dealt with had excellent customer service. Judy Derms was very attentive. I am very pleased with Toyota. I will recommend this Dealership Everyone I dealt with had excellent customer service. Judy Derms was very attentive. I am very pleased with Toyota. I will recommend this Dealership. Thank you. More

Perfect service! Judy Deems is knowledgeable, professional in her job. Toyota is blessed to have her. She tells you what you need to have done, and always checks the p Judy Deems is knowledgeable, professional in her job. Toyota is blessed to have her. She tells you what you need to have done, and always checks the past maintenance visits. It's always a joy to see her. More

Great service department! Toyota of Plano is by far the best service department I've been to for the past 10 years, they are my go to service department now! Toyota of Plano is by far the best service department I've been to for the past 10 years, they are my go to service department now! More

Wasted trip I visited Toyota of Plano yesterday to have my wife's 2011 Rav 4 serviced. It was due to a factory recall on the windshield wiper motor assembly. Ma I visited Toyota of Plano yesterday to have my wife's 2011 Rav 4 serviced. It was due to a factory recall on the windshield wiper motor assembly. Made this appointment a little over 2 weeks ago and the woman I spoke to at the time told me she would have to make sure the part was available before she could schedule the service. She did that and we agreed on 9/6 being the day I would come in. SO, I arrived for my appointment, spoke with my service advisor, Carlos, and...guess what? NO PART. He was very apologetic and said that the part may have been delayed because of Hurricane Harvey since they get a lot of their stuff from Houston. Maybe so. But, my appointment was CONFIRMED, part on hand, before the storm made landfall. Even giving them the benefit of the doubt, they should have called me and told me there was no part available BEFORE I wasted my time and a half day of work showing up for a bogus appointment. I was on the phone with Lone Star Toyota of Lewisville before I left the parking lot. I have an appointment with them next week. More

Total Customer Appreciation! Judy Deems is great she goes out of her way to ensure customer satisfaction. I truly appreciate all that she and the staff does. I'll continue to com Judy Deems is great she goes out of her way to ensure customer satisfaction. I truly appreciate all that she and the staff does. I'll continue to come back. Thank you Judy. Marco More

5000 mile maintenance check Great service and quick work! I appreciated the prompt attention and updates while at your shop and I will definitely return to your location for th Great service and quick work! I appreciated the prompt attention and updates while at your shop and I will definitely return to your location for the 10000 miles service More