Toyota of Pharr

Great service and great experience. I dont have anything negative to say about this dealership. I would definitely recommend this dealership to friends and family. negative to say about this dealership. I would definitely recommend this dealership to friends and family. More

Genaro and the entire Frank Smith dealership were professional but yet friendly making it a a great overall experience. We live in Harlingen, but I will travel again to this McAllen Toyota dealershi professional but yet friendly making it a a great overall experience. We live in Harlingen, but I will travel again to this McAllen Toyota dealership it I ever buy another vehicle. More

My 2012 Prius V is the third vehicle I've purchased from Frank Smith Toyota and there's a reason for it: I love the service! They never mark up the prices of their cars to where I feel like I need to gear u Frank Smith Toyota and there's a reason for it: I love the service! They never mark up the prices of their cars to where I feel like I need to gear up for a negotiation battle; when I go in for service, I've never felt pressured or hassled to buy more than what I initially went in for; and I get freshly baked cookies and a manicure while I wait - shut the xxxx up it's AWESOME! Plus, they have quality vehicles that I never have problems with and never worry about high maintenance fees like other luxury vehicles. They're dependable, cost effective, and I get compliments on my car all the time. I'd like to think it's because I make my Toyota look good, but deep down I know the truth :) and that's okay. More

I would recommend this dealership because they have good cars, and the experience of buying a car with them was great. They were patience and provided us good options for payments. cars, and the experience of buying a car with them was great. They were patience and provided us good options for payments. More

I normally don't waste time writing reviews, but this one is well deserved. Personally I used to dislike Toyota, but this is one of the best decisions we've made transportation wise thanks to Gus DeLeon. He is well deserved. Personally I used to dislike Toyota, but this is one of the best decisions we've made transportation wise thanks to Gus DeLeon. He wasn't our sales representative, but he took time out of his busy schedule to explain our options and answer our questions in a professional, courteous, and friendly manner. If we ever decide to purchase another new car I would go directly to Frank Smith due to there knowledgeable staff. J.leal (Rio Grande City) More

The oustanding knowledge of Javier Fuentes about the vehicle that I wanted. The finance person was able to work with me on the price and payment that I was lookin for. vehicle that I wanted. The finance person was able to work with me on the price and payment that I was lookin for. More

Our experience with Frank Smith Toyota was really exceptional. David, the sales representative, really dedicated lots of time with us and did not pressure us at all to make a purchase. He was very exceptional. David, the sales representative, really dedicated lots of time with us and did not pressure us at all to make a purchase. He was very knowledgeable, patient and had a great sense of humor. We were looking for a good, safe car for our daughter that is attending college away from home and comes home to visit. She had been involved in a car accident and needed to replace her car. We had been looking for three weeks and had been through lots of dealerships, high pressure sales reps. and even a very rude and unprofessional sales person at Berg Ogden BMW. Our experience with David was very good and he listened to our needs and made every effort to get us a car that met our needs. It took several trips to the dealership but we finally got the car that not only met our needs but exceeded our expectations! Our daughter can't believe the great car that she got to replace her other one. We are all very happy with the purchase and feel really good about. Everyone at Frank Smith Toyota was great! David Rodriguez, Genardo Davila and Ivan all worked together to find us the perfect car, at the right price to meet our needs and our daughters'. We know that she will be traveling in a safe, cost efficient vehicle that will last her throughout her college years and beyond. I would recommend this dealership and David, Genardo and Ivan to anyone looking for a vehicle. This has been our second purchase there and I'm more than sure that my next vehicle will be from there. As soon as our kids are all out of school it will be my turn for a new car and that's where I will go for it. Homer, Dolores and Ileana More

Gus De Leon at Frank Smith Toyota made me a believer that the ideal dealership experience does exist, every one should go buy from him and his sales team, don't waste your time elsewhere, let me tell you why the ideal dealership experience does exist, every one should go buy from him and his sales team, don't waste your time elsewhere, let me tell you why! For my first new vehicle purchase, my journey took me to several other dealerships throughout the Rio Grande Valley, and nobody else treated me like Gus. It all began by giving me a friendly, no-pressure phone call to setup an appointment to help me out during my visit after requesting an internet quote, and you could tell he knew his stuff because he handled my questions right there on the spot before agreeing to come in. After wasting my time at other dealers where people were pushy, rude, inexperienced, and one even seemed uninterested in my business, decided to take my final test drive with Gus, and wow did his service impress me! Right off the bat this guy has a zen-like calmness about him, totally confident about his product knowledge and never ever trying to push a sale, I'd say his approach is more like trying to match your needs with their products and he does it very well, I walked in interested in a base model and walked out with a fully loaded model. Gus actually took the time to ask, learn, and understand my plans for this new vehicle, rather than applying some corny cookie-cutter pitch like others did, and truly matched my personal and professional needs perfectly because not a single day goes by that I'm not extremely happy about driving it. Have you ever made a payment with a smile? Gus certainly made sure by helping me figure out all the qualifying discounts available at my time of purchase, that's something you rarely see, you can really tell the guy cares about his customers and makes it a no-brainer to recommend him to the point that I'm not interested in talking with anybody else for my next vehicle purchases. If you want to make the best and last dealership relation you'll ever need, please go by and ask for Gus De Leon, you won't regret it and you'll see what you've been missing, tell him Luis Gutierrez sent you! More

Salesman was very knowledgeable and helpful. He was able to answer all our questions and was able to find what we wanted. Thank you for you professionalism. to answer all our questions and was able to find what we wanted. Thank you for you professionalism. More

My wife (Graciela Alvarez) and I(Jose J. Alvarez) were very pleased with the professional service we recieved from Saleman Sergio Gonzalez and i highly recommend him to anyone for quality service. Than very pleased with the professional service we recieved from Saleman Sergio Gonzalez and i highly recommend him to anyone for quality service. Thank You Jose J Alvarez More