Toyota of Paris - Service Center

They can take care of more than just Toyotas My extended warranty on a Chrysler minivan had come to an end and I decided to checkout Everett Toyota's service department by giving them the opportu My extended warranty on a Chrysler minivan had come to an end and I decided to checkout Everett Toyota's service department by giving them the opportunity to do a simple oil change. The service was outstanding...as they checked out several other basic items like the fluids, battery, tires, brakes, air filter, and looked for anything abnormal like the small oil leak they found...interesting since I thought that had been taken care of at the Chrysler dealership under you guessed it the warranty. I did do a post check and verified that the oil was properly filled to the correct level and was impressed that they noted on the report and verbally that the oil had been down on the dipstick. They also filled the windshield fluid container and to top it all off offered to wash and vacuum the vehicle. While I waited I enjoyed a coke and a great tasting donut and cookie in their customer waiting area with my son. During the wait I observed a service advisor making recommendations to an elderly lady who had a nail in her tire. She didn't want to replace the tire even though the low presure light in the dash been on for a week and she was going to be driving the vehicle out of town! The service advisor was genuinely concerned and suggested she take the vehicle next door and see if they could make a plug repair since Toyota's rules would not allow them. The only glitch was where the cashier failed to give me my keys and I had to walk back and get them....received a genuine apology for my inconvenience...by the way he had been very nice to my six year old!! Wow, because of all that I had to come here and give you this feedback to keep it up!!! I also then had to go and rate the James Hodge dealership to take a page out of Everett Toyota's service department's book....the difference was huge in how I felt leaving the place...appreciated...even though it was just an oil change on a brand they didn't sell. Thank you. More

Great hometown service. Great dealership with an equally great service department: fast, courteous and professional with quality & fair pricing. Even the free, warm, sugar co Great dealership with an equally great service department: fast, courteous and professional with quality & fair pricing. Even the free, warm, sugar cookies were great and tasty! More