Toyota of Paris - Service Center

Each staff member I have encountered is very friendly and welcoming. Diagnostic services and installations to be performed are clearly explained, explored and cost estimates given. Customer questions are ans welcoming. Diagnostic services and installations to be performed are clearly explained, explored and cost estimates given. Customer questions are answered respectfully and patiently. Technology applications are demonstrated with patience and understanding multiple times, if necessary, to those of us who are technically challenged. Customer service and satisfaction are found here at Toyota Paris. More

Very prompt service. Did exactly what they said they would do. Very friendly folks. They made two trips to our home in one day to correct the issue. would do. Very friendly folks. They made two trips to our home in one day to correct the issue. More

We have been customers for years, and have always received excellent service from this dealer! From the salesmen to the service department personell, they are top knotch. received excellent service from this dealer! From the salesmen to the service department personell, they are top knotch. More

Straight legit service. Ladies were on point! Helped get me going, got my sensors replaced. Oil changed. Great smiles and no hassle. This is my review. me going, got my sensors replaced. Oil changed. Great smiles and no hassle. This is my review. More

Fixed the recall airbags on our 2015 Toyota Avalon. Didn't have to wait too long, completed in 1.5 hours. Should be good to go now. Didn't have to wait too long, completed in 1.5 hours. Should be good to go now. More

Ms Grigsby has always greeted us with a smile and calls us by name. Knows service required for current mileage and any recommendations if needed. Provides excellent customer service. Thought Everett so us by name. Knows service required for current mileage and any recommendations if needed. Provides excellent customer service. Thought Everett sold and now Toyota of Paris. Miss the friendly faces / environment throughout the building. Cold atmosphere. Still have VIP service such as car wash? More

Very friendly and knowledgeable service advisers. Quick service. Clean waiting area with socially distanced seating. Such great service with a minimal wait. Plus, they washed my vehicle! service. Clean waiting area with socially distanced seating. Such great service with a minimal wait. Plus, they washed my vehicle! More

Everyone was very friendly and the service was excellent. Kika and Jason were awesome and very informative about everything involving my car. Thank you all! Kika and Jason were awesome and very informative about everything involving my car. Thank you all! More

They found the problem I was having along with a general service and transmission service. Everyone was courteous and easy to talk to. Kudos to Lakika Grigsby, the service writer and the parts man Frank Cap service and transmission service. Everyone was courteous and easy to talk to. Kudos to Lakika Grigsby, the service writer and the parts man Frank Capogna and the mechanics that did the work. My old Scion xB runs and rides now like its supposed to. Thanks everyone. You have won my business. More

I had an appointment for 1PM today to have an oil change. Finally left the dealership at 255PM (almost 2 hours to change the oil) I spoke to the service rep twice. She stated (50 minutes later) that the oil Finally left the dealership at 255PM (almost 2 hours to change the oil) I spoke to the service rep twice. She stated (50 minutes later) that the oil was draining. Then 30 minutes later that the pan was muddy (3 inches of mud) 15 minutes later I asked to talk to the service rep. He left to check but never came to me to discuss any problem. I did see him come out of the service area & when he saw me he went into his office and immediately left thru a side door. He never approached me at any time. Emily Bowman is listed as the service advisor; she however, was not responsible for any part of this problem. She relayed information provided by others More