Toyota of Paris - Service Center

I have only used the service department, but have been 100% satisfied with the experience. Nice folks and quality service. 100% satisfied with the experience. Nice folks and quality service. More

Great service , helpful , courteous see y'all soon for the service to get the new tires next week . Thank you the service to get the new tires next week . Thank you More

As usual, very friendly service staffs. Robert, service manager, made sure that my concerns were very well taken care of and very knowledgeable in explaining the issues with my car. Robert, service manager, made sure that my concerns were very well taken care of and very knowledgeable in explaining the issues with my car. More

This Toyota dealership has always took good care of the needs every time I took my car in for service. The lady at the desk was super nice and helpful. I feel they have always done a great job. I would rec needs every time I took my car in for service. The lady at the desk was super nice and helpful. I feel they have always done a great job. I would recommend this dealership to everyone. More

Fast courteous service and very dependable service department. This service department goes above and beyond for their customers. department. This service department goes above and beyond for their customers. More

They were very disrespectful & gave me issues from the very start. Robert the service manager acted as if the courtesy vehicle was his personal and wanted to put me into a car which would not work where I very start. Robert the service manager acted as if the courtesy vehicle was his personal and wanted to put me into a car which would not work where I’m from. Eventually he did cave in and give me the truck. Upon returning to the dealership to get my truck back the gas light was on so I brought it to their attention. “Kika” proceeded to tell me with an attitude that warranty work doesn’t come with gas. I told them it had a half of a tank when it was dropped off. They proceeded to take my truck and put a half of a tank of gas on it. Which I was thankful for. I left the dealership to be called just a few seconds later from Robert stating that I needed to pay for the crack in the windshield of the courtesy vehicle. Soi told him I was turning around and would be there shortly. The crack was there when they gave me the truck so I took pictures before leaving the lot thankfully. When I got there Robert was there waiting for me. He was told by his manager that the crack was in fact already there. They performed an engine recall on my 2022 Tundra and put 76 miles on it “testing it”. As I get home I realized there was a bag in my back seat. Robert’s personal belongings.. as if he was driving my truck for personal transportation. Absolutely inexcusable. Very poor attitudes in this dealership and I will never be back nor refer anyone to this place. Worst experience dealing with a dealership I have ever experienced. More

They told us about how long a wait we would have , they offered us a ride or if we stayed coffee…..we took the coffee and they finished right on time! offered us a ride or if we stayed coffee…..we took the coffee and they finished right on time! More

Got right in with an appointment. Had my husband pick me up - did a few errands - came back and my Sequoia was ready. Had my husband pick me up - did a few errands - came back and my Sequoia was ready. More

Had an appointment for a recall, it was promptly accomplished and I was kept notified of work as needed until finished. accomplished and I was kept notified of work as needed until finished. More

Excellent service, in a pleasant dealership. Quay was great in setting up service, very helpful. Quay was great in setting up service, very helpful. More