Toyota of Paris - Service Center

Fast courteous service and very dependable service department. This service department goes above and beyond for their customers. department. This service department goes above and beyond for their customers. More

They were very disrespectful & gave me issues from the very start. Robert the service manager acted as if the courtesy vehicle was his personal and wanted to put me into a car which would not work where I very start. Robert the service manager acted as if the courtesy vehicle was his personal and wanted to put me into a car which would not work where I’m from. Eventually he did cave in and give me the truck. Upon returning to the dealership to get my truck back the gas light was on so I brought it to their attention. “Kika” proceeded to tell me with an attitude that warranty work doesn’t come with gas. I told them it had a half of a tank when it was dropped off. They proceeded to take my truck and put a half of a tank of gas on it. Which I was thankful for. I left the dealership to be called just a few seconds later from Robert stating that I needed to pay for the crack in the windshield of the courtesy vehicle. Soi told him I was turning around and would be there shortly. The crack was there when they gave me the truck so I took pictures before leaving the lot thankfully. When I got there Robert was there waiting for me. He was told by his manager that the crack was in fact already there. They performed an engine recall on my 2022 Tundra and put 76 miles on it “testing it”. As I get home I realized there was a bag in my back seat. Robert’s personal belongings.. as if he was driving my truck for personal transportation. Absolutely inexcusable. Very poor attitudes in this dealership and I will never be back nor refer anyone to this place. Worst experience dealing with a dealership I have ever experienced. More

They told us about how long a wait we would have , they offered us a ride or if we stayed coffee…..we took the coffee and they finished right on time! offered us a ride or if we stayed coffee…..we took the coffee and they finished right on time! More

Got right in with an appointment. Had my husband pick me up - did a few errands - came back and my Sequoia was ready. Had my husband pick me up - did a few errands - came back and my Sequoia was ready. More

Had an appointment for a recall, it was promptly accomplished and I was kept notified of work as needed until finished. accomplished and I was kept notified of work as needed until finished. More

Excellent service, in a pleasant dealership. Quay was great in setting up service, very helpful. Quay was great in setting up service, very helpful. More

Clientele is friendly and helpful. we’re thankful to have a local business take care of our auto needs. we’re thankful to have a local business take care of our auto needs. More

Quick service on my vehicle. Comfy waiting area. Knowledge and effective service clerk. Service provider provided a complete 80000 mile check on my car. Comfy waiting area. Knowledge and effective service clerk. Service provider provided a complete 80000 mile check on my car. More

Our Toyota was barely running when we pulled in to Paris Toyota service department. Two service people came right out and took some information from us. They examined our vehicle and told us what the proble Toyota service department. Two service people came right out and took some information from us. They examined our vehicle and told us what the problem might possibly be. Quickly our car was taken to the back where an analysis showed what the problem was and what needed to be done to resolve the issue as well as the cost. We consented and parts were removed and replaced. The service writer was very courteous and helpful. We drove away happy and satisfied. More

Fast courteous thorough and ease of getting car serviced in a very timely manner and atmosphere is pleasant in a very timely manner and atmosphere is pleasant More