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123 Reviews of Toyota of North Miami - Service Center
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December 09, 2017
Careless mechanics I purchased my Toyota from this dealership. On my 4th oil change, careless service technitians did not put the right amount of oil, actually 2 1/2 qua I purchased my Toyota from this dealership. On my 4th oil change, careless service technitians did not put the right amount of oil, actually 2 1/2 quarters less of oil, forcing me to come back the next wth vehicle failure. They performed a new oil change and the manager gave no importance to huge mistake they had done. How can you trust them now ? More
by AlexTacoma
Employees Worked With
August 30, 2017
Amazing Service I want to thank Rafael Quintana for the excelent work and customer service ever he was very helpful and answer every question. Thank for finding me I want to thank Rafael Quintana for the excelent work and customer service ever he was very helpful and answer every question. Thank for finding me the best car that fits my needs More
by janet0987
Employees Worked With
July 29, 2017
Service manager does not believe in loyal customers Service could care less if you come to them or not. Management doesn't back what employee says. Not loyal to loyal customers. They really need to valu Service could care less if you come to them or not. Management doesn't back what employee says. Not loyal to loyal customers. They really need to value their customers. More
by Washington G
Employees Worked With
May 05, 2017
Poor service, poor feedback and customer comunication. Great problem in customer service section feedback in Florida "Toyota of North Miami" and strong dissatisfaction with the service I received. I attac Great problem in customer service section feedback in Florida "Toyota of North Miami" and strong dissatisfaction with the service I received. I attached my letter of complaint to Mr Friedman and he answered that the service director was looking into the matter but there was no answer from any representative of Toyota and my complaint was not satisfied. I hoped that Toyota Customer Experience Center would deal with that matter promptly so I wrote an email and phoned them. But no results. I start to hesitate that Toyota follows the policy of consumer communication More
by Vyacheslav Murmanov
Employees Worked With
March 21, 2017
Service went to my service advisor Euly montalvo today was greeted at car and was taken car of he did everything that was needed on my car I am traveling this went to my service advisor Euly montalvo today was greeted at car and was taken car of he did everything that was needed on my car I am traveling this month so want to feel safe and secure on my trip/really enjoyed the relaxed attitude at cafe peeople were reay friendly More
by eug
Employees Worked With
Euly montalvo
March 20, 2017
Great service experience! Took my sons Camry in for service. David Rodriguez was my service advisor. He was honest friendly and help me really understand what the car needed. H Took my sons Camry in for service. David Rodriguez was my service advisor. He was honest friendly and help me really understand what the car needed. He was very professional and took great care of me and the Camry. Thank you David for all of your help. Its good to know that I now have someone I can trust in the car business. More
by Jbird1710
Employees Worked With
February 23, 2017
Excellent service by euly montalvo Had a excellent service experience at Toyota of North Miami Euly guided me through the service process Greeted me at drive then kept me up to date o Had a excellent service experience at Toyota of North Miami Euly guided me through the service process Greeted me at drive then kept me up to date on my Toyota later explained what was done. Then took me to my car will return for future service will have him be my advisor for future services More
by Ste134g
February 20, 2017
Miguel Lara I currently own 3 Toyotas all purchased here and Miguel always goes above and beyond, exceeding our expectations to provide excellent customer service I currently own 3 Toyotas all purchased here and Miguel always goes above and beyond, exceeding our expectations to provide excellent customer service. He is always patient, pleasant, and professional! Keep up the good work! More
by Marie
Employees Worked With
February 19, 2017
Service dept Visited toyota of north miami today with xx engine light on was greeted Euly Montalvo at service had my car xx. Thought O was going to spend a lot of Visited toyota of north miami today with xx engine light on was greeted Euly Montalvo at service had my car xx. Thought O was going to spend a lot of money turns I only had a vacuam hose loose More
by Rper
Employees Worked With
Euly Montalvo
February 18, 2017
Great! Euly Montalvo always takes great care of us! I call ahead to make sure he is available. Have not had the same experience with other service reps as th Euly Montalvo always takes great care of us! I call ahead to make sure he is available. Have not had the same experience with other service reps as the awesome one I always have with him. More
by Ali2017
Employees Worked With
Euly Montalvo
