Toyota of North Miami - Service Center

This dealer over their customers for dealer fees, over price car with dens, scratches, wear out tires. I don't see my self doing business with this dealer. price car with dens, scratches, wear out tires. I don't see my self doing business with this dealer. More

Had a good experience at the dealer Euly and the staff made me feel safe with there social distancing and mask wearing the service was great also made me feel safe with there social distancing and mask wearing the service was great also More

Had a great experience at Toyota of north Miami bought tires at a great sale price was done promptly car feels better than ever before tires at a great sale price was done promptly car feels better than ever before More

I have had two disgusting experiences in that dealership. That dealership charges more fees than any other dealership in Miami. That makes me wonder if those positive reviews are real or fake because those p That dealership charges more fees than any other dealership in Miami. That makes me wonder if those positive reviews are real or fake because those people there took advantage of me, for being uneducated when it comes to buying a car, that I ended up paying for Corolla a lot of money, and now that car is not even worth what I financed. Those people are really manipulative and misleading. They should be ashamed. By the way, those people are not that friendly when you tell them some real truths in their faces about all the crap that they charge you, that in the end goes straight to their pockets. More

I was getting crazy high quotes on counter of parts , good thing is I went online and for my surprise they have an online parts department at the same dealer ,but they don’t work together , for my surpr good thing is I went online and for my surprise they have an online parts department at the same dealer ,but they don’t work together , for my surprise everything is with so much discount it maybe the best prices on the web at least closets to me. https://parts.toyotaofnorthmiami.com/ i talked to Sebastian he helped me with the parts and is a great service. I would not recommend going nearby the parts counter . More

It’s always a good experience when I take my car for maintenances to Toyota of North Miami. Juan David my service advisor provided me with the greatest experience as always. Thank you for taking the ti maintenances to Toyota of North Miami. Juan David my service advisor provided me with the greatest experience as always. Thank you for taking the time to explain everything was done in great detail . Good job Toyota of North Miami having a great employee as Juan David Hernadez 👏 More

It's really nice and friendly place to come for your car.Jean make me feel that i don't have to worry about anything just relax and everything will bw taken care of. car.Jean make me feel that i don't have to worry about anything just relax and everything will bw taken care of. More

DON'T TRUST THEIR QUOTE WARNING! DO NOT TRUST the quotes for service they give over the phone. Service advisor, Ledon Bramwell, lied to me on the phone to get me in and then WARNING! DO NOT TRUST the quotes for service they give over the phone. Service advisor, Ledon Bramwell, lied to me on the phone to get me in and then jacked the price up $500 once they had taken my car back into the shop. Yesterday I spoke with Ledon Bramwell about replacing the clutch on my Toyota Tacoma, he seemed knowledgeable and quoted me $1,300 for the work. I decided to bring the truck in, because the price was only a little bit higher than independent shops closer to my home. I drove an hour in Miami rush hour to get there before close, and had to speak with another service advisor because Ledon had left. This advisor called up Ledon Bramwell to find out how much he had quoted me. WHY DO THEY NEED TO FIND OUT HOW MUCH I WAS QUOTED? ITS A STANDARD JOB ON A STANDARD VEHICLE! Turns out the service advisor team is actually incentivized to charge people as much as they can get away with. A third service advisor next to us was loudly bragging how much business he "closed" that day? Why are "service advisors" "closing" business? Ledon gets on the phone and now says the price actually comes to $1800 with tax. He claims that he never gave me a hard quote, just told me it would be "about $1300." During our initial call Ledon Bramwell looked up exactly what vehicle I had, with the VIN number, and so he knew exactly how much the work should have cost. I fought them on price for 30 minutes, because it's clear now that prices are all made up and each service advisor is just trying to fleece their client for as much as they can get. They never came down to the $1,300 I was originally quoted. There are plenty of more trustworthy and affordable options to choose from in the area, included two other Toyota dealerships. AVOID Toyota of North Miami, and if you do get work done here, FIGHT THEM HARD ON PRICE. They are trying to rip you off for as much as they can. More

Telling lies just to get you into the dealership I called to schedule a sticky dashboard change service. On the phone lady told me, that my car is qualified for this. I scheduled an appointment for 1 I called to schedule a sticky dashboard change service. On the phone lady told me, that my car is qualified for this. I scheduled an appointment for 10:30 am next day than I spent hour to come to the dealership. And then assistant service manager Jorge Pelayo told me, that my car is too old for this. I spent half of my only day off on this useless trip. Worst service ever. They just want you to come no matter what. More

Alfredo Amazing service, they were very easy to work with and always made sure our stay was pleasurable. Very enthusiastic and hard working people. Kory Kearn Amazing service, they were very easy to work with and always made sure our stay was pleasurable. Very enthusiastic and hard working people. Kory Kearney and David Rodriguez are amazing!! More