Toyota of North Miami - Service Center

I'm not sure if the customer service has declined at this location. I went to get an oil change and I couldn't receive the bare minimum service with is the multi-point inspection. This inspection informs me location. I went to get an oil change and I couldn't receive the bare minimum service with is the multi-point inspection. This inspection informs me about my car's fluid levels, wear & tear with brakes & pads, etc. When I pointed out to my service agent, he just shugged his shoulders with any concerns. More

Welcoming Professional reliable staffing They explained everything for customers to understand no other dealers like Toyota everything for customers to understand no other dealers like Toyota More

Great service facility. Service advisor Rey Saintil is the best advisor at that facility with great customer service he arranged to have my car repaired quickly (my thanks t Service advisor Rey Saintil is the best advisor at that facility with great customer service he arranged to have my car repaired quickly (my thanks to everyone involved in the repair) Thank you Mr Rey! More

The Staff was professional . I want to recognize Germany who did an excellent job in making the process easy. He had a genuine work ethic and professional. I want to recognize Germany who did an excellent job in making the process easy. He had a genuine work ethic and professional. More

When I arrived I was the third person in line the most I waited before someone came to my car was about 15 minutes waited before someone came to my car was about 15 minutes More

Wait time for service on a Saturday was reasonable. It was crowded but everyone was professional and customer oriented It was crowded but everyone was professional and customer oriented More

The mechanics on alignment not working well ,when they doing alignment for you the gonna make you feel very bad,don't go do your car alignment over there.. doing alignment for you the gonna make you feel very bad,don't go do your car alignment over there.. More

I bought Hyundai Elantra a month ago in Toyota North Miami. After 2 days of using came back to service centre to secure passenger's door, as bolts were not tightened enough, In few more days noticed u Miami. After 2 days of using came back to service centre to secure passenger's door, as bolts were not tightened enough, In few more days noticed uncomfortable vibration when start the engine, especially driver and passenger's front door. I called the service (to Bolivar), he said that he is on vacation and leave car with Matias and everything will be done. We explain, that the worst vibration is in the morning (cold engine), so left the car overnight. We came back the next day and were told that the problem was fixed. But that is not true, problem was still there. I waited for Bolivar to come back at work, schedule the appointment with him on Friday. But when I brought the car to the repair centre, I find out, that it's his day off. I was very disappointed, when he said to give the car to Matias. I explained to him the previous bad experience and we agreed to leave the car overnight (AGAIN) so he can personally check it on Saturday morning. On the Saturday noon I receive a message, that car is ready. I took it back, but the problem was not solved!!! The cold engine today gave very bad vibration, on the every turn both doors are giving very annoying vibration. So I am sure that nobody even did anything. And I didn't get any survey to leave a review, so I'm doing it here. More

Gave me Excellent service. Followed through on all they promised and on time. Especially Billy. Followed through on all they promised and on time. Especially Billy. More

Good customer service and prompt waiting times. Friendly and courteous advisor. Would recommend to others. Friendly and courteous advisor. Would recommend to others. More