Toyota of North Miami - Service Center

Uber cars Service dept for Uber Cars are the worst at this dealer. Very disorganized . The person in charge of Uber cars never returns the calls. Exchange lease Service dept for Uber Cars are the worst at this dealer. Very disorganized . The person in charge of Uber cars never returns the calls. Exchange lease replied to me giving me perm to return my car and the dealer never responds the phone. More

Touch up paint mishap On March 23rd, I ordered touch-up paint for my car and was told that it should arrive in a week and that the dealership would call me once the paint w On March 23rd, I ordered touch-up paint for my car and was told that it should arrive in a week and that the dealership would call me once the paint will arrive. Today, July 9th, I went to the dealership and my order was still not fulfilled. When the cashier checked with one of the managers or employees, I was told that it is a possibility that when the part arrived, it was given to another customer. I have to say that I am extremely not satisfied. I prepaid for this part and patiently waited for the call, and then was told that it was given to someone else. My car's color is not that rare, I constantly see Camrys, RAV4s, Corollas of that color, so your dealership should have this touch up paint in stock. Also, when I took my car for its 1st service, my car was missing tire gauge cap on one of the tires. More

Awesome The staff at Toyota of north Miami are very helpful. They have great sense of communication & are respectful. I'd recommend stopping by to check out t The staff at Toyota of north Miami are very helpful. They have great sense of communication & are respectful. I'd recommend stopping by to check out the vehicles they have :) More

Excellent service - especially Juan David Hernandez I came to Toyota of North Miami's Service Department to fix a flat tire. Although there are other Toyota dealerships closer to me, I like coming here I came to Toyota of North Miami's Service Department to fix a flat tire. Although there are other Toyota dealerships closer to me, I like coming here to the knowledge and helpful attitude of the service department. Ealy Montalvo is always helpful and answers all my questions if I call or email him. In mid May, I had a flat tire replaced fixed and was told that the others were in bad shape and I'd need to take care of them soon. About a month later, I had another flat - I didn't realize that it would happen so quickly. When I came in a week ago Assistant Manager Juan David Hernandez helped me. I have to say he is a model employee and manager! He was the most polite and professional person who helped so far, and I'd say the best in the whole department. Because I keep up with the scheduled maintenance I'm in here a lot. He told me that unfortunately the flat would need to be replaced as well as the other 2 tires. The wheel also had to be realigned. I came without and appointment and had to stay the rest of the day but Juan made sure to explain everything to me and was there every step of the way. I can't say enough good things about him. Whoever is in charge of the service department - I've had a lot of car problems and have been to many different mechanics and service centers. Please thank Mr. Hernandez personally for all his hard work and dedication!!! More

Exceeds my expectations! This is always my go to spot for service. Oscar Platt is always a great help, he knows exactly what my car needs and it's always ready at a timely mat This is always my go to spot for service. Oscar Platt is always a great help, he knows exactly what my car needs and it's always ready at a timely matter. I would highly recommend this place to anyone! More