Toyota of North Miami

I would like to take this opportunity to share my gratitude and appreciation for Jay, David Trinidad and the service repair team for taking care of my vehicle. I had my vehicle towed overnight to the gratitude and appreciation for Jay, David Trinidad and the service repair team for taking care of my vehicle. I had my vehicle towed overnight to their service lot and within opening hours the next morning, I received a call from Jay confirming their receipt of my car keys and spoke about the issues that my vehicle was having. Then, I received a follow-up call from Jay with the inspection findings and estimate. By the end of the day, my vehicle was repaired with new Toyota parts! I’m very pleased with the high-level of professionalism, knowledge and experience shown during this vehicle service and repair. I strongly recommend Toyota of North Miami’s service. More

I would like to take this opportunity to share my gratitude and appreciation for Jay, David Trinidad and the service repair team for taking care of my vehicle. I had my vehicle towed overnight to the gratitude and appreciation for Jay, David Trinidad and the service repair team for taking care of my vehicle. I had my vehicle towed overnight to their service lot and within opening hours the next morning, I received a call from Jay confirming their receipt of my car keys and spoke about the issues that my vehicle was having. Then, I received a follow-up call from Jay with the inspection findings and estimate. By the end of the day, my vehicle was repaired with new Toyota parts! I’m very pleased with the high-level of professionalism, knowledge and experience shown during this vehicle service and repair. I strongly recommend Toyota of North Miami’s service. More

Billy is very respectful and kind and shows interest in my car service. I feel that I can trust his service and advice. my car service. I feel that I can trust his service and advice. More

Germane a good technical. He greeted me early in the morning. I was so glad he was there. He was very knowledgeable and helpful. Thank you He greeted me early in the morning. I was so glad he was there. He was very knowledgeable and helpful. Thank you More

He was given me a super car of service. He have competency to work as a team member. He have competency to work as a team member. More

I have been servicing my car for a while at Toyota North Miami. This time last time Aaron took care of my visit, and he was honest and open to responding to all my concerns. I will give him a five-star serv Miami. This time last time Aaron took care of my visit, and he was honest and open to responding to all my concerns. I will give him a five-star service. More

My rep was Jack Roa. He's GREAT! He drove all the way up to Boynton Beach to deliver the car to me. And he's a great guy. Honest and easy to work with. The met my pr He's GREAT! He drove all the way up to Boynton Beach to deliver the car to me. And he's a great guy. Honest and easy to work with. The met my price and it was the easiest car purchase I ever had. More

It was my first time purchasing a vehicle online, Reynald (sales) and Richard (finance) made this process very easy. Reynald was very patient with all of my questions/concerns. He took the time to send me de (sales) and Richard (finance) made this process very easy. Reynald was very patient with all of my questions/concerns. He took the time to send me detailed photos/videos of the vehicle and all steps of the process. Richard in Finance was so informative and added only what I asked to the deal and didn’t try to upsell me. Reynald found transport for my vehicle to be delivered to my residence. Top notch service! Please ask for Reynald & Richard specifically when you go to purchase your next vehicle from Toyota of North Miami! More

I found the personnel to be courteous, friendly and professional. Service was provided fairly promptly and efficiently. I would go back to this location. professional. Service was provided fairly promptly and efficiently. I would go back to this location. More

Went to buy a used Tundra agreed on numbers. Financed through credit union ,Sent over a financial guarantee with a copy of the check given by the Bank for the truck they received it and I put 1, Financed through credit union ,Sent over a financial guarantee with a copy of the check given by the Bank for the truck they received it and I put 1,000$ Down payment / Deposit via debit card to hold the truck until Tuesday for home delivery. Tuesday comes along and right before vehicle is being delivered the check engine light comes on and shop goes through the shop to see what it is and its for the catalytic converters further inspection shows catalytic converters are aftermarket and poor quality causing check engine light to turn on after a drive cycle. Used car manager was no help told me he could discount 1 thousand off the vehicle if I take it as is. Being a Toyota MDT myself I knew it was going to be way more then that to fix it quote from local dealer shows 3,900$ just in parts alone goes to show how the dealer tries to pull a fast one. Used car manager said nothing they can do its too much of a loss for them and they would like to cancel the deal. Keep in mind insurance was already added .. Loan payment sent / Deposit sent and all the dealer paperwork signed and completed. I explained that if they cancel the loan I would be charged 600$ from the bank due to early termination and insurance would charge me a pro-rated amount since it was already added to the policy as required by dealer prior to taking delivery of vehicle. The dealer did not care I am taking expenses at their mistake did not even offer to show other trucks.. Their deposit was returned but it was 35$ less then the actual deposit made because I paid with a card? even though it was their mistakes..? Working for a Toyota dealership over 14 Years as a Master diagnostic technician for Toyota I've always bought Toyota because I believe in the company always makes things right for their consumers but clearly not in Toyota of North Miami they dont care. Its amazing how not even the service department covered THEIR mistake and split the bill with the used car department because all their vehicles go through the service shop for inspection on the used cars..? clearly it was not inspected properly because aftermarket catalytic converters look much more different then aftermarket ones. Now mistakes could happen anywhere but its up to the Toyota dealership to make it right. That's what separates Toyota dealerships to buy-here pay here that prays on consumers. long story short 1) lost out on the specific package truck I wanted. 2) Lost out on 2.5 hours drive to see the truck 3) Lost out 600$ on canceling a loan that was already approved/signed ( Purchase agreement ). 4) Lost out on 35$ on my "refundable" deposit 5)Same service's as a buy-here pay-here dealership in Hialeah. Just imagine if I would of opted to take possession of the vehicle on Sunday/Monday and the check engine light would of turned on the way home. Would of been a "Bought as is" scenario and I would of been SOL. All this was done as the sale's man as the middle man never was able to speak to the used car manager. sales man did a great job nothing bad to say about him until he had to break the news that they are canceling the deal after that did not get a reply back once I asked to talk to the used car manager about the fees I inquired due to them canceling the deal and if they would reimburse the loss on my end due to their failure to inspect a vehicle correctly. More