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Cain Toyota - Service Center

North Canton, OH

4.3
26 Reviews

26 Reviews of Cain Toyota - Service Center

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March 24, 2024

After a month of ownership, I had oil changed and i had to clean all of the excess oil left ridiculously splattered over plastic engine cover and discovered they didn't top off windshield fluid much less p More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of North Canton responded

Hi Jason, we regret to hear that you are displeased with your recent experience with us. We truly value your business, and we always work to do the right thing. Please reach out to us directly. Regards, Frank Odrobina General Manager fodrobina@fivestaronline.net

March 23, 2024

A week before my appointment. .I was told around 100.00 to put tires on. Then the day of appointment..after truck was pulled in..they told me 126.00..which I was fine with...then w More

by NshellP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey William culbe
Mar 26, 2024 -

Toyota of North Canton responded

Hi there, we are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Regards, Frank Odrobina General Manager fodrobina@fivestaronline.net

March 22, 2024

Excellent personal and very professional service. My service rep was very helpful and explained everything. More

by Whmalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Mar 26, 2024 -

Toyota of North Canton responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

March 14, 2024

I came to get my car serviced today and everyone was so nice! The service was done quickly and they even parked my car in the garage for me because it was raining. More

by gundlach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey William Culbe
Mar 15, 2024 -

Toyota of North Canton responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future

February 28, 2024

Everyone was friendly and helpful. It was a great experience and I’m so glad I bought my car there to return for fantastic service. More

by Knj_2gether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Mar 01, 2024 -

Toyota of North Canton responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you for the great rating and please come back to see us again.

December 09, 2023

I was in the service department and their service is excellent! Vernon was the person helping me and he was wonderful! I was there on Monday, November 27. More

by Coffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon
Dec 11, 2023 -

Toyota of North Canton responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 16, 2023

Best service advisor at Cain Toyota, very knowledgeable and cares about his customers. Will always go to him when I come back! More

by Hunter00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Blair
Jan 16, 2023 -

Toyota of North Canton responded

Thank you for your kind words! We are happy to hear about your wonderful experience with Jared, and we appreciate your business!

November 15, 2022

Very knowledgeable and takes the time to listen to customer to get best possible outcome. More

by dens.dapple_0e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Caspersen
Nov 15, 2022 -

Toyota of North Canton responded

Thank you for your kind words! We appreciate your business.

December 31, 2020

Took our Avalon in to have brakes serviced. Dave Clapper was awesome! VERY friendly and helpful. Even gave me a snow scraper so I didn't have to make the dreadful stop at Walmart on way home. Brakes are sm More

by janisbierly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Clapper
Dec 31, 2020 -

Toyota of North Canton responded

Thank you so much! We appreciate your business!

November 20, 2020

I have been leasing vehicles from Cain Toyota for over ten years...between my wife and me, we have leased seven vehicles here.....recently, I experienced some damage to my new Camry Hybrid, only three day More

by mjdaniel697
Recommend Dealer
Yes
Employees Worked With
Dan Maloy, Alex Bailey
Nov 20, 2020 -

Toyota of North Canton responded

We are so happy to be of assistance! Thank you for your business!