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Toyota of North Austin - Service Center

Austin, TX

4.2
1,160 Reviews

1,160 Reviews of Toyota of North Austin - Service Center

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March 20, 2018

10,000 service chris Heiman goes out of his way to handle the service for my two Toyota's. He works on my schedule as much as he can. More

by czguy41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Heiman
Mar 20, 2018 -

Toyota of North Austin responded

czguy41, Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. We are happy to hear you enjoyed your visit with us! Thank you for choosing Charles Maund Toyota & we look forward to working with you again in the future. Safe travels.

March 19, 2018

Great service Quick friendly service work is always done right. Wait time is minimal. Service consultant always communicates any concerns with my car and gives me o More

by PVC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel, Louis Rangel
Mar 19, 2018 -

Toyota of North Austin responded

We appreciate you taking the time to leave us this five star review, PVC! We are glad that you found your experience to be a great one at Charles Maund Toyota and we hope you choose us again!

March 19, 2018

Excellent Service Lance was very helpful in replacing my part under warranty. Him and repair team had me in and out in less than 90 minutes! Thanks! More

by steelers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser; Lance
Mar 19, 2018 -

Toyota of North Austin responded

Thanks for the great 5-star review! We hope to see you back at the dealership soon!

March 17, 2018

Fast and friendly I Randomly went in to service my car and they got me in fast and with such great service. I’m very pleased.with the visit. More

by Frizzell78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me. Veal
Mar 19, 2018 -

Toyota of North Austin responded

Frizzell78, We greatly appreciate your positive review. We are happy to hear you enjoyed your visit with us. Thank you for choosing Charles Maund Toyota & we look forward to working with you again in the future.

March 15, 2018

Maintenance Good experience. Got in quickly...waited for vehicle. Waiting room quiet and calm. Kevin explained things to me that needed to happen. Extra steps More

by Jenny123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Coyne
Mar 16, 2018 -

Toyota of North Austin responded

Jenny123, thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in!

March 13, 2018

Very pleasant The reason why i rate high is because of the service i received from Mr Effrim and how helpful he was thank you Mr Effrim. More

by Patrice Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Effrim
Mar 14, 2018 -

Toyota of North Austin responded

Thank you for the great rating, Patrice Smith! We are glad your visit to our dealership was a positive one. We truly appreciate your business, and look forward to seeing you back again in the future. Have a great day!

March 11, 2018

10,000 mile service Very easy to get the appointment I wanted, and didn't take forever to do the whole service. This is a great dealership....Wouldnt go to any other Toy More

by John Bedard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 12, 2018 -

Toyota of North Austin responded

Thank you for your feedback, John! We are glad your visit to our dealership left you completely satisfied. We truly appreciate your business, and look forward to working with you again in the future!

March 09, 2018

Great work from good people! Every visit to Charles Maund is outstanding and the folks that work there are all first rate :>) The waiting room is OK and other than the doors bei More

by Berliners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz, Jacob Self
Mar 12, 2018 -

Toyota of North Austin responded

Berliners, thanks so much for stopping by Charles Maund Toyota! We truly appreciate it and thank you for the positive rating!

February 27, 2018

Awesome In for schedule maintenance. I had No appointment on a Saturday morning. I was able to get In and out in about an hour. It was great. More

by Dbassford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Feb 28, 2018 -

Toyota of North Austin responded

We appreciate you taking the time to leave us this positive review! We are glad that you found your experience to be a great one at Charles Maund Toyota and we hope you choose us again!

February 23, 2018

Great experience Good experience from purchase to service checks and parts. Our cars flooded in Harvey and everyone was nice and helpful when we bought the new car and More

by Mlhude
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sayad Smith, Martin Flores, Alex Garcia
Feb 26, 2018 -

Toyota of North Austin responded

Mlhude, thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in!

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