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Toyota of North Austin - Service Center

Austin, TX

4.2
1,161 Reviews

1,161 Reviews of Toyota of North Austin - Service Center

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July 15, 2018

Quick and efficient The service department is always quick and efficient. They’re very clear on what needs to be serviced; and when it’s all done, very clear on what was More

by gregorydjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your review! We truly appreciate your business and look forward to servicing your vehicle in the future!

July 12, 2018

Fantastic Maund service technicians were friendly and service was done in a very timely manner. I was greeted promptly and making an appointment was easy. They More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Rodriquez
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for the great review! We are pleased to hear that we were able to assist you and keep your car clean in the process! We appreciate your business and look forward to servicing your vehicle in the future!

July 10, 2018

Oil change and tire rotation Service operated efficiently and in a timely manner. Service department waiting room offered complimentary fresh coffee, donuts and wifi. Enjoyed the More

by Tina09J
Recommend Dealer
Yes
Employees Worked With
Shannon Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hardy
Jul 30, 2018 -

Toyota of North Austin responded

We all know how it can be if we don't have our morning coffee and, who doesn't love a good donut?! We are so happy to have been able to assist you. We thank you for your great review and look forward to servicing your vehicle in the future.

July 07, 2018

Excellent Customer Service Although we live 165 miles from the Charles Maund dealership in Austin,and there are two Toyota dealerships within 30 miles from my home, we will cont More

by TacomaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KP Kirkpatrick
Jul 30, 2018 -

Toyota of North Austin responded

WOW! We are truly thankful for your kind words and your business! We will continue to work hard to make sure you are well taken care of! We look forward to seeing you next time! Drive safe!

July 06, 2018

Recall Service I went for a recall on my doors. I had expected to be there most of the day. I was pleasantly surprised when no more than 2 1/2 hours later they were More

by Adie1961
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your kind words! We are happy to have been able to help you quickly and efficiently! We look forward to servicing your vehicle in the future!

July 04, 2018

Service rep My service representative is amazing. Always makes me feel like he's taking care of my car and me to the best of his ability. More

by Irene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will manilla
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your awesome review! We truly appreciate your business and kind words! Will have been a great part of our team for a long time and we are excited to hear he was able to take such good care of you! We look forward to working with you in the future!

June 26, 2018

Timely as possible The service dept (Kevin Coyne) always greats me with a smile and the feeling my time is important. Informative with any changes or updates that need t More

by toyota5502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Coyne, Butch Sosa
Jul 30, 2018 -

Toyota of North Austin responded

Your time is important to us! We work hard to make sure our customers are informed and that they have their services done right and as quickly as possible. We are thrilled to hear that Kevin was able to do all of these things and make your experience a good one! Thank you for the review and we look forward to assisting you in the future!

June 25, 2018

Excellent welcome to Austin Appointment on 6/19 to have an 2012 Camry Hybrid from PA inspected for TX registration. Inspection fine, but immediately after leaving the lot, tire More

by Tom Holleran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Newman
Jul 30, 2018 -

Toyota of North Austin responded

We are thrilled to hear that you were taken care of. While we can't always control the environment we drive in, we do our best to make sure our customers are taken care of! We thank you for your review and your business! We look forward to servicing your vehicle in the future!

June 19, 2018

Got a state inspection done. Did a good job. Got my Texas State inspection done. No issues. Wait time was decent. What more can I say? Have a great week. More

by Why
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Culpepper
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your great review! We look forward to servicing your vehicle in the future!

June 17, 2018

Very speedy and successful maintenance check. Great! This was our last “free” maintenance check. There were a lot of people there and I figured I was in for a long wait. But I was out of there More

by Karen555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrienne Guzman
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your kind review! We try to make every customers wait as short and painless as possible! We are thrilled to hear that everything went well and we look forward to servicing your vehicle in the future!

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