1,161 Reviews of Toyota of North Austin - Service Center
Quick and efficient The service department is always quick and efficient. They’re very clear on what needs to be serviced; and when it’s all done, very clear on what was The service department is always quick and efficient. They’re very clear on what needs to be serviced; and when it’s all done, very clear on what was done. More
Fantastic Maund service technicians were friendly and service was done in a very timely manner. I was greeted promptly and making an appointment was easy. They Maund service technicians were friendly and service was done in a very timely manner. I was greeted promptly and making an appointment was easy. They even washed my car! More
Oil change and tire rotation Service operated efficiently and in a timely manner. Service department waiting room offered complimentary fresh coffee, donuts and wifi. Enjoyed the Service operated efficiently and in a timely manner. Service department waiting room offered complimentary fresh coffee, donuts and wifi. Enjoyed the new addition of complimentary drinks! More
Excellent Customer Service Although we live 165 miles from the Charles Maund dealership in Austin,and there are two Toyota dealerships within 30 miles from my home, we will cont Although we live 165 miles from the Charles Maund dealership in Austin,and there are two Toyota dealerships within 30 miles from my home, we will continue to go back to Charles Maund for maintenance on our 2015 Tacoma because of the excellent service we get from KP Kirkpatrick and the other team members there. More
Recall Service I went for a recall on my doors. I had expected to be there most of the day. I was pleasantly surprised when no more than 2 1/2 hours later they were I went for a recall on my doors. I had expected to be there most of the day. I was pleasantly surprised when no more than 2 1/2 hours later they were finished with that along with 20,000 mile warranty service on my vehicle. They are always so friendly and helpful. More
Service rep My service representative is amazing. Always makes me feel like he's taking care of my car and me to the best of his ability. My service representative is amazing. Always makes me feel like he's taking care of my car and me to the best of his ability. More
Timely as possible The service dept (Kevin Coyne) always greats me with a smile and the feeling my time is important. Informative with any changes or updates that need t The service dept (Kevin Coyne) always greats me with a smile and the feeling my time is important. Informative with any changes or updates that need to be taken care of or can wait till next visit. More
Excellent welcome to Austin Appointment on 6/19 to have an 2012 Camry Hybrid from PA inspected for TX registration. Inspection fine, but immediately after leaving the lot, tire Appointment on 6/19 to have an 2012 Camry Hybrid from PA inspected for TX registration. Inspection fine, but immediately after leaving the lot, tire pressure gauge alerted. Returned to the dealership, and our service rep (Derek Newman) had the screw in one tire repaired at no cost ... even though it was not clear that it was picked up in their lot. All representatives were extraordinarily courteous and pleasant towards all customers. Prices a little high, but you get what you pay for ... quality is the highest. More
Got a state inspection done. Did a good job. Got my Texas State inspection done. No issues. Wait time was decent. What more can I say? Have a great week. Did a good job. Got my Texas State inspection done. No issues. Wait time was decent. What more can I say? Have a great week. More
Very speedy and successful maintenance check. Great! This was our last “free” maintenance check. There were a lot of people there and I figured I was in for a long wait. But I was out of there Great! This was our last “free” maintenance check. There were a lot of people there and I figured I was in for a long wait. But I was out of there in under an hour! More