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Toyota of North Austin - Service Center

Austin, TX

4.2
1,161 Reviews

1,161 Reviews of Toyota of North Austin - Service Center

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August 17, 2018

Excellent service Taking My car here knowing it will get quality service is peace of mind! The knowledgeable staff is always ready to lend a hand and answer questions More

by RRPerez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Aug 21, 2018 -

Toyota of North Austin responded

We do our best to treat every customer like they are family. We are glad to hear that everything went well and we hope you'll visit us again! Safe travels!

August 12, 2018

Excellent I had issues with something and the service manager and individual servicing me handled everything as they promised. Greatfull for my 1794 truck. I si More

by Jim1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service person and service manager
Aug 15, 2018 -

Toyota of North Austin responded

Hello Jim! We truly appreciate the glowing review you left us. Our goal here at CMT is to make sure that our customers are taken care of and treated like family. We are happy to hear that everything went well and we look forward to working with you in the future! Safe Travels!

August 12, 2018

The service is always great. Everytime I go in for service Mr. Angel Rodriguez goes above and beyond to make sure everything is alright, as well as being polite the entire time. More

by Angela1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Aug 15, 2018 -

Toyota of North Austin responded

Thank you for the wonderful review! We are happy to hear that Angel continues to provide excellent service! We look forward to working with you again. Safe travels!

August 11, 2018

Sales and service have been great I purchased my RAV 4 3 years ago at Charles Maund and my husband bought his used Sequoia this year at Charles Maund. They were attentive to all of t More

by kkerkering
Recommend Dealer
Yes
Employees Worked With
Kevin Coyne
Aug 15, 2018 -

Toyota of North Austin responded

Kevin has been with us awhile and we are thrilled to hear that he has helped you out when you come in. We work hard to make sure our customers are taken care of and it appears Kevin has gone above and beyond. We truly appreciate your feedback and we look forward to working with you again!

August 05, 2018

Service staff Exceptional service by service tech. Also by staff performing car wash and vacuum. All staff polite & courteous. Regrets, but do not do Facebook More

by lion 1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Effrim Veal, Patrick Brawley
Aug 06, 2018 -

Toyota of North Austin responded

You are very welcome! We truly appreciate your great review and look forward to working with you again! Safe travels!

July 29, 2018

Excellent Service My service writer, Angel, was very polite and made sure my service was completed timely. The waiting area was accommodating and clean. Good coffee an More

by JE Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Jul 30, 2018 -

Toyota of North Austin responded

No morning is complete without coffee and a good donut! We are happy to hear that Angel was able to make your experience great! We look forward to working with you again soon!

July 27, 2018

Positive experience I took my car in to Maund Toyota without appointment because its internal computer was refusing to permit a pollution test. They diagnosed and fixed i More

by Sumit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Heiman (in Service), Julio Bernal
Jul 27, 2018 -

Toyota of North Austin responded

Thank you for this glowing review, we are so pleased we could assist you! We look forward to seeing you in the future.

July 26, 2018

Pre and Post Road Trip KP took great care of helping me pick out new tires for my trip and an oil change when I returned. Best part was his fun sense of humor and profession More

by fac323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KP Kirkpatrick
Jul 27, 2018 -

Toyota of North Austin responded

We are happy to hear that KP was able to take care of you! We love having him here and appreciate his hard work! His sense of humor makes it fun for us as well! We look forward to seeing you in the future!

July 19, 2018

Talk about customer service on point! Walter is to me top of the chain at Charles Maund . He has been very knowledgeable and on time always with my Avalon service and that means a lot comp More

by FeGar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Toyota of North Austin responded

Thank you for your glowing review! We truly appreciate your business and your kind words! We think Walter is great too and we know he works hard to make sure he can answer all of his customers questions! We look forward to seeing you again.

July 15, 2018

Above and beyond what I expected I found the associate who helped me recognized my out of town plates and treated me right. I appreciated the time he took to explain everything that w More

by AlfromCtown18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Culpepper
Jul 30, 2018 -

Toyota of North Austin responded

We truly appreciate your business and are happy to hear that Lance took such good care of you! We look forward to servicing your vehicle in the future!

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