Toyota of North Austin - Service Center

Regular Service Appointment I had an appointment and was greeted as soon as I arrived. Got a good report on my car and the staff was great. Thanks! I had an appointment and was greeted as soon as I arrived. Got a good report on my car and the staff was great. Thanks! More

Thoughtful Maintenance Team There comes a day when your salesman disappears into the shadows and you find yourself in altogether different territory. When that day came at Charle There comes a day when your salesman disappears into the shadows and you find yourself in altogether different territory. When that day came at Charles Maund Toyota, I was glad to know my business was still appreciated. This is a great dealership all around. Their maintenance team was every bit as courteous and thoughtful as their sales team. I don't think it gets much better than this at a car dealership. Charles Maund Toyota should be proud of their contribution to the community. More

Excellent. I received and exceptional customer service from an exceptional customer service advisor Mr. Effrim Veal. He is a credit to your company and he should I received and exceptional customer service from an exceptional customer service advisor Mr. Effrim Veal. He is a credit to your company and he should be given a pay raise! He was quick and he explained the whole recall to me. I will be coming back to Charles Maund again because of Mr. Veal. More

Perfectly good service It was a routine inspection. Charles Maund got it done quickly and efficiently. I just drove in and got back out within an hour. They've always given It was a routine inspection. Charles Maund got it done quickly and efficiently. I just drove in and got back out within an hour. They've always given good service. More

Insurance companies can be difficult! After the heavy rain on July 4, I discovered the next day that water covered my floor board. Turns out a tube in my sun roof was blocked, and the hea After the heavy rain on July 4, I discovered the next day that water covered my floor board. Turns out a tube in my sun roof was blocked, and the heavy rain went inside the car, rather than outside. It took two weeks for the insurance company to decide whether to just clean the carpet or replace it. The insurance company was not communicating with me or my service advisor. Of course they took the cheaper route. My service advisor, Angel, was so patient. We weren't sure if a moldy smell would remain, but Angel and his crew took care of everything, and my RAV 4 is as good as new. More

oil change visit everything was awesome service was fast and staff was great, car was washed and ready on time I will be back for my next service everything was awesome service was fast and staff was great, car was washed and ready on time I will be back for my next service More

Service is the key We have purchased our last 3 vehicles at Charles Maund. The primary reason is the service after the sale. Our service advisor (Kevin Coyne) is the rea We have purchased our last 3 vehicles at Charles Maund. The primary reason is the service after the sale. Our service advisor (Kevin Coyne) is the reason we continue to purchase from this dealer. It's easy to purchase a vehicle here & even easier to maintain it afterwards. More

prime received quick and reliable service. apt on time and less time to finish warranty service very friendly comfortable lounge while waiting. thwack you received quick and reliable service. apt on time and less time to finish warranty service very friendly comfortable lounge while waiting. thwack you for this More

Always great service and awesome job! I had quite a bit of work done to upkeep my 6 yr old vehicle this time. Effrim and mechanics did an awesome job as always. Thank you for your except I had quite a bit of work done to upkeep my 6 yr old vehicle this time. Effrim and mechanics did an awesome job as always. Thank you for your exceptional service every time. More

Service 20,000 mile maintenance. Angel was very friendly, helpful and competent at his work. I wish all employees were this personable. Thanks for the good se 20,000 mile maintenance. Angel was very friendly, helpful and competent at his work. I wish all employees were this personable. Thanks for the good service More