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1,162 Reviews of Toyota of North Austin - Service Center
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October 20, 2018
Great, as always I only come to Charles Maund to have my cars serviced. The online appointment process is easy, the dealership gives you a reminder of the appointment I only come to Charles Maund to have my cars serviced. The online appointment process is easy, the dealership gives you a reminder of the appointment a few days in advance, the service wait is short (at least it always has been for me with J. Hernandez), and they are understanding even if you arrive about 5 minutes late as I did this rainy morning. More
by Dickerson
Employees Worked With
Jerry Hernandez
October 16, 2018
10,000 mile service great work as per usual! they even noticed and repaired a small hole in my windshield. I’ll add that (initially) I had to reschedule my appointment, a great work as per usual! they even noticed and repaired a small hole in my windshield. I’ll add that (initially) I had to reschedule my appointment, and they let me choose another drop off date and time which was nice, thanks! More
by Austin512
Employees Worked With
Lance Culpepper
October 16, 2018
15,000 mile service Excellent service from start to finish. Everyone involved was friendly and willing to help. Made an appointment prior and left my car. As busy as they Excellent service from start to finish. Everyone involved was friendly and willing to help. Made an appointment prior and left my car. As busy as they were on a Saturday, my car was ready in an hour. More
by Kari3967
Employees Worked With
There was another guy that took me to my car. Don’t know his name but super nice. , Nate Arzehgar
October 10, 2018
TEAM WORK MAKES IT HAPPEN I just purchased my first Toyota and started my search for a dealership to service my vehicle. The Charles Maund TV commercials led me to the 8400 Re I just purchased my first Toyota and started my search for a dealership to service my vehicle. The Charles Maund TV commercials led me to the 8400 Research Blvd location where Doug Haugen Sales Consultant ,graciously and personally, walked me back to the service area and Jeremy Horton Service Consultant. Jeremy deserves recognition for excellent customer care. Jeremy's confident manner and follow through in every facet of this initial visit was impressive. Those in the service bay areas deserve recognition also for a relatively short wait time on a 20,000 maintenance, oil change, and auto inspection. All this to say that TEAM WORK is where it's at!!! I look forward to building history with this TEAM. Shelley Rubin Hilltop Securities Austin TX More
by Shelcay
Employees Worked With
Doug Haugen / Jeremy Horton
October 07, 2018
Always does a good job I want to especially thank Kevin Coyne for taking such good care of me and my wife when we bring in our two Sequoias. I will continue to work with hi I want to especially thank Kevin Coyne for taking such good care of me and my wife when we bring in our two Sequoias. I will continue to work with him. Best regards, Ken Messner More
by Topspin
Employees Worked With
Kevin Coyne
October 06, 2018
1-year Routine Maintenance Arrived early (645a) to try to squeeze in a unscheduled appt. for my 2018 Camry's 1-year Maintenance. I've used this "early" method over the past 8 y Arrived early (645a) to try to squeeze in a unscheduled appt. for my 2018 Camry's 1-year Maintenance. I've used this "early" method over the past 8 years and have been able to get in and out (while waiting) in about an hour. This last visit (Oct, 2018) the service dept. managed to complete the process in about 40mins. !! Kudos to the service team... More
by 88,11,18,Camrys
Employees Worked With
Can't remember - that's how quick/easy it went
October 02, 2018
Great service. It was easy to make the appointment. My service manager (Kevin) was very friendly and he delivered what was promised. The upgraded waiting area was It was easy to make the appointment. My service manager (Kevin) was very friendly and he delivered what was promised. The upgraded waiting area was nice. More
by Chuck
Employees Worked With
Kevin Holder
September 25, 2018
Love Charles Maund We always have positive experiences at Charles Maund. It means alot to me that they treat their employees well. We can tell because Charles Maund empl We always have positive experiences at Charles Maund. It means alot to me that they treat their employees well. We can tell because Charles Maund employees always happy, friendly, and helpful. More
by sissyann
Employees Worked With
Rosendo Puente
September 23, 2018
Bad Battery Ro was very helpful when I called him and explained that my 2017 Tundra had a bad battery, He took care of problem very quick and efficiently. Ro was very helpful when I called him and explained that my 2017 Tundra had a bad battery, He took care of problem very quick and efficiently. More
by Jud
Employees Worked With
Ro Sindro
September 23, 2018
Good Service Employees of Charles Maund Toyota always work hard and service very well when I have regular service appointment on last Wednesday and six months ago. Employees of Charles Maund Toyota always work hard and service very well when I have regular service appointment on last Wednesday and six months ago. Employees dealt with: Rosendo Puentes More
by chinh
Employees Worked With
