Toyota of North Austin - Service Center

They truly told me everything that was wrong with my car and Cause of true customer care and apprentation. The friendliness and very straight forwardness and not trying to upsell everything and recommending this Cause of true customer care and apprentation. The friendliness and very straight forwardness and not trying to upsell everything and recommending this or that. Thanks More

Every detail , excellence expertly performed Every detail, excellence expertly performed. I recently bought a Tacoma from Charles Maund because I know my truck will be in perfect condition for ma Every detail, excellence expertly performed. I recently bought a Tacoma from Charles Maund because I know my truck will be in perfect condition for many years. More

Service The service department is great people are friendly and caring. Service new hours are great look forward to my truck and all the new look The service department is great people are friendly and caring. Service new hours are great look forward to my truck and all the new look More

Top Notch Service Charles Maund Toyota provided accurate and fast service. We have and will continue to recommend Charles Maund Toyota to our friends for both purchase Charles Maund Toyota provided accurate and fast service. We have and will continue to recommend Charles Maund Toyota to our friends for both purchase and service. More

Battery Replaced battery, coil & spark plugs. When I picked up the car Jerry asked me if I wanted the old battery & I said yes. I took the battery back to Wal Replaced battery, coil & spark plugs. When I picked up the car Jerry asked me if I wanted the old battery & I said yes. I took the battery back to Walmart & they said the battery checked good underload & they wouldn't give me any prorate on it. I called Jerry & he asked me how much I had paid for the battery & I told him & re rebated me that amount and gave me a credit for the labor they had charged me to install the new battery which I can use on my next service visit. Jerry went way out of his way to make feel that Maund really cares about their customers More

reliable service Team was courteous, professional, and reasonably fast. Gave me a good summary of the problem and what my options were if I wanted to fix it. Team was courteous, professional, and reasonably fast. Gave me a good summary of the problem and what my options were if I wanted to fix it. More

24 month checkup We were first sent a reminder card and scheduled the appointment for the checkup the next week. We received a reminder call a day before our appointm We were first sent a reminder card and scheduled the appointment for the checkup the next week. We received a reminder call a day before our appointment. All went well and the car was serviced as promised under warranty. My husband was home within two hours and I had the use of my car the rest of the day.. Great job! More

Competent and courteous service Car had warning light. I went to Maund that same morning. It took the staff only an hour or so to diagnose an extensive list of problems and give me Car had warning light. I went to Maund that same morning. It took the staff only an hour or so to diagnose an extensive list of problems and give me several clear options on how to deal with the situation. I had some of the suggested repairs done. More

Better than expected!!!!! My service guy was exceptional Mr. J.Hernandez went above and beyond to make sure everything ran smoothly while my car was with him. He did what it t My service guy was exceptional Mr. J.Hernandez went above and beyond to make sure everything ran smoothly while my car was with him. He did what it took to make sure my extended warranty paid their part so that when I arrived that afternoon to pick up my car all I had to worry about was the extra that I agreed to. From the time arrived to my appointment to the shuttle ride and the pick up everything was so smooth. I was so hesitant about taking my car to be repaired because of a another bad experience at another dealership I was not looking forward to taking my car in. Getting my car diagnosed and repaired was quick and the service guy was not pushy (trying to sell extra things) when he called to tell me what I needed. This experience has changed my mind for sure. Thank you Charles Maund, thank you J. Hernandez, and thank you to the shuttle driver. More

Always helpful All the service people are very friendly and helpful. We get all our car service at Maund on a 2003 Corolla and a 2009 Yaris. Both have been very reli All the service people are very friendly and helpful. We get all our car service at Maund on a 2003 Corolla and a 2009 Yaris. Both have been very reliable, in large part thanks to good service. More