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Toyota of North Austin - Service Center

Austin, TX

4.2
1,162 Reviews

1,162 Reviews of Toyota of North Austin - Service Center

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June 30, 2019

Good performance all around. Service was courteous, professional, and fast! Staff took the time to listen to my concerns and explain what they were doing. I requested some extra More

by Mprairied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jul 02, 2019 -

Toyota of North Austin responded

Thank you for letting us know how your visit to our dealership was. We will work hard to make your next visit a 5-star visit!

June 30, 2019

Customer service Charles Maund delivers top customer service. They make me feel special everytime I take my car in for an oil change or for a service call. I feel conf More

by MimiG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Heiman
Jul 02, 2019 -

Toyota of North Austin responded

Thank you for providing feedback on your visit! We are happy to hear that Chris took such good care of you. He is a wonderful part of our team and we are glad things went well. See you next time! Safe travels!

June 29, 2019

Excellent service I have had the help of Chis Heimann for a number of years. He greets when when I drive up, and always provides excellent communication of the steps n More

by George Frock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2019 -

Toyota of North Austin responded

Thank you, George, for the wonderful review! We truly appreciate you being a loyal customer and look forward to working with you again!

June 15, 2019

Way easier than I originally thought it would be! Not a car person, so I didn't know what I'd have to deal with, but when I came in, I told them what was wrong and they made it simpler than I thought More

by adavila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Heimann
Jul 02, 2019 -

Toyota of North Austin responded

Thank you for the kind words! We work hard to make sure our customers are well taken care of. We appreciate the lovely feedback. :)

June 15, 2019

Very Thorough I appreciated the care the team took to find the leak and explain the repair to me as well as provide a rental. Even though it was unexpected they w More

by RevRohani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
Jul 02, 2019 -

Toyota of North Austin responded

We are thrilled to hear that you had such a good experience with us! Safe travels!

June 14, 2019

Maintenance Service Will Mannella provided my vehicle with great and expeditious service. I was also provided a shuttle service to and from home. It was nice to relax at More

by Meelosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Mannella
Jul 11, 2019 -

Toyota of North Austin responded

There's nothing better than relaxing at home. We are happy we could make servicing your vehicle easier. We truly appreciate you taking the time to let us know about your experience and we look forward to working with you again!

May 29, 2019

Easy, convenient, reliable Return customer for two years because I know I can trust K. P. to take care of me and my car. Easy to schedule service. Friendly, customer-first appro More

by PHaenchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
K. P. Kirkpatrick
Jul 15, 2019 -

Toyota of North Austin responded

Thank you for taking the time to let us know about your experience with our service department. We are happy that things went well and we look forward to working with you again. Safe travels!

May 29, 2019

Efficient, thorough and friendly Hi, Walter was my service rep and he was great. I trust your dealership to tell me the truth about my vehicle and that means a lot. More

by JKG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Toyota of North Austin responded

Thank you, thank you! We are happy to hear that Walter took such good care of you. Safe travels!

May 28, 2019

Great customer service 👍 Service was great! Very curtious!!! As soon as I arrived I was greeted with a smile and asked how they can be of any help to me. More

by Cbray50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hieu Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Toyota of North Austin responded

We work hard to make sure that our customers are taken care of right. We are happy to hear that our service advisers we there to help. We look forward to working with you again!

May 28, 2019

Exceptional Got me in and out very quickly. Even suggested vacuum and car wash for free. I can't sat enough about the outstanding service i received More

by Drjhamm70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate forgot last name
Jul 11, 2019 -

Toyota of North Austin responded

We love reviews like this! We are happy to hear your service visit went well. We look forward to working with you again. Safe travels!

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