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1,162 Reviews of Toyota of North Austin - Service Center
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April 02, 2020
the service was fast it was good to see that the 6 foot rule was being observed. I was in and out in no time at all and a happy customer it was good to see that the 6 foot rule was being observed. I was in and out in no time at all and a happy customer More
by trekkerc20
Employees Worked With
Kevin Cohen
February 25, 2020
Great Job! My 2011 Land Cruiser needed lots of work (she's getting along in years). Jerry Hernandez set me up with a loaner car and had my truck back before prom My 2011 Land Cruiser needed lots of work (she's getting along in years). Jerry Hernandez set me up with a loaner car and had my truck back before promised. Now she's purring like a kitten again! More
by Steven F.
Employees Worked With
Jerry Hernandez
February 18, 2020
Great service. Great service every time I take my truck in for maintenence. Lance Culpepper was extremely helpful in getting me in and out in a timely fashion. Great service every time I take my truck in for maintenence. Lance Culpepper was extremely helpful in getting me in and out in a timely fashion. More
by arniefenrich
Employees Worked With
Lance Culpepper.
February 05, 2020
excellent We have used this service for years and have always been impressed with the quality and helpfulness of the employees from the mechanics, service mana We have used this service for years and have always been impressed with the quality and helpfulness of the employees from the mechanics, service managers and the office staff. More
by becky
Employees Worked With
I don't know specific names.
January 29, 2020
Service 2 años Buen trabajo y hecho con celeridad , ambiente agradable durante la espera. Atencion de Martin Bernal personalizada de buen trato que brinda confianza Buen trabajo y hecho con celeridad , ambiente agradable durante la espera. Atencion de Martin Bernal personalizada de buen trato que brinda confianza al entregarle el vehiculo a su cuidado. More
by japolitti
Employees Worked With
Martin Bernal Rico, Jaime
January 22, 2020
Great service, great repair staff and done quickly. I love this dealership. From Sales to Service, the customer experience is excellent. Friendly help, always very nice and professional. Service Depa I love this dealership. From Sales to Service, the customer experience is excellent. Friendly help, always very nice and professional. Service Department exceeds my expectations every time. More
by jeannie.barnes
Employees Worked With
My Service Rep was named Wiliam and was super helpful.
January 12, 2020
Usual maintenance, outstanding customer service I had my usual oil and filter change scheduled for this visit, and KP Kirkpatrick coordinated that plus a very needed seals and rings replacement whic I had my usual oil and filter change scheduled for this visit, and KP Kirkpatrick coordinated that plus a very needed seals and rings replacement which I had forgotten about. I was in and out in great time, even with the other maintenance item. KP is always on top of the things I need to service on my car, even when I'm not. Thanks to Charles Maund Service Department and thanks to KP Kirkpatrick for a great experience, as always! More
by irishtexandave
Employees Worked With
KP Kirkpatrick
January 07, 2020
Excellent Service, All Around Excellent Recommendation from Service Adviser and Service by Technicians. Mr. Culpepper insisted I bring my Tundra in for the service I needed before Excellent Recommendation from Service Adviser and Service by Technicians. Mr. Culpepper insisted I bring my Tundra in for the service I needed before warranty expiration. Charles Maund honored Toyota's warranty up to the very last day and many times before. Service was quick and clean. The parts guy was also very knowledgeable and friendly. Thanks Lance, AJC More
by critteaj
Employees Worked With
Lance Culpepper, also parts guy.
January 04, 2020
Easy to make an appointment. Good and quick service. Everyone was polite. Lance explained Ll they had done to the car and what would be due next time. Great experience. Everyone was polite. Lance explained Ll they had done to the car and what would be due next time. Great experience. More
by ddavisrph
Employees Worked With
Lance. Service tech
