Toyota of North Austin - Service Center

My Service Advisor Lance Culpepper was excellent as usual! Got 10K service and had mirror cover replaced. Part was in stock and in the right color. I had some questions later and Lance Culpepper followed up pr Got 10K service and had mirror cover replaced. Part was in stock and in the right color. I had some questions later and Lance Culpepper followed up promptly! More

They took care of everything I haven't had much experience with insurance claims, luckily. I took my 4Runner in to have some damage repaired, and my instinct was that the insuran I haven't had much experience with insurance claims, luckily. I took my 4Runner in to have some damage repaired, and my instinct was that the insurance company vastly underestimated the job. CMT, said that was common, they'd communicate directly with the insurance adjuster, and take care of things. The next thing I knew, the repairs were completed. More

Very exceptional service department imo. Will was a great guy I will be asking for him.. I’m sure everyone is great but Will really made things easy.. guy I will be asking for him.. I’m sure everyone is great but Will really made things easy.. More

As always, I received great friendly service. I had a six-month checkup-service and annual state inspection. It all was done in a timely manner, and also with a free car wash. Thank you; I'll be back. six-month checkup-service and annual state inspection. It all was done in a timely manner, and also with a free car wash. Thank you; I'll be back. More

Will was very accommodating and prompt. I had to cancel my appointment for Saturday last minute and he was able to fit me in the day I called. They had my oil change and inspection done in less than an hou my appointment for Saturday last minute and he was able to fit me in the day I called. They had my oil change and inspection done in less than an hour. More

Diagnosed the problem one day and had it fixed by mid afternoon the next day including the recall fix. Curteous staff and fast check out. afternoon the next day including the recall fix. Curteous staff and fast check out. More

6 months maintenance I was happy with the COVID-19 protocols I saw implemented as I drove into service bay and I appreciated the information about the vehicle sanitizing u I was happy with the COVID-19 protocols I saw implemented as I drove into service bay and I appreciated the information about the vehicle sanitizing utilized before I picked up my truck after the service was completed. More

Great service The work for the recall was accurately described and the time it would take. Also, KP informed me of additional complementary service that I could ele The work for the recall was accurately described and the time it would take. Also, KP informed me of additional complementary service that I could elect - which I did. More

everything was great The service was great friendly staff and everything was being cleaned while we were there. My car was cleaned before i was given my keys The service was great friendly staff and everything was being cleaned while we were there. My car was cleaned before i was given my keys More

Angel Rodriguez from the service department was very helpful and friendly, thank you! Also scheduling was easy over the phone and they were very accommodating. helpful and friendly, thank you! Also scheduling was easy over the phone and they were very accommodating. More