Back

Toyota of North Austin - Service Center

Austin, TX

4.2
1,146 Reviews

1,146 Reviews of Toyota of North Austin - Service Center

Sort by
February 16, 2024

Toyota first any ware any time 100% service we love it I wish the best TOYOTA More

by almazdegu46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almaz Degu
Feb 16, 2024 -

almazdegu46 responded

Toyota first any ware any time 100% service we love it I wish the best TOYOTA

Feb 20, 2024 -

Toyota of North Austin responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

February 13, 2024

Walter Ortiz was very responsive to all our questions and worked with us very well. Our car was satisfactory serviced and finished is a very fast turn around for the amount of work we had done. More

by Richard Schulte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz in the Service Dept
Feb 16, 2024 -

Toyota of North Austin responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Walter was responsive to all your questions and worked with you effectively. It's great to know that your car was satisfactorily serviced, and we're pleased that the turnaround time exceeded your expectations. We appreciate your trust in us, and we look forward to serving you in the future.

February 12, 2024

The dealership had prompt and very informative service. They sent me an video of what service was needed for my vehicle and let me know when my car was ready. More

by specialkdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Feb 14, 2024 -

Toyota of North Austin responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you appreciated our prompt and informative service. Our commitment is to keep our customers well-informed about their vehicle's needs, and it's great to know that you found value in the video detailing the service required. We look forward to serving you again in the future.

February 12, 2024

The place is not organized. Not professional at all. My assigned advice was rude and disrespectful. More

by myamba85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Feb 16, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can look into it? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com Josie Easter 512-323-1355

February 10, 2024

Buena atención y rápido servicio. Recomendado. Pronta y eficiente solucion al problema. Trato muy cordial More

by cesargy1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio
Feb 13, 2024 -

Toyota of North Austin responded

Nos alegra saber que recibió buena atención y rápido servicio. Agradecemos su recomendación y que hayamos podido resolver el problema de manera rápida y eficiente. Nos esforzamos por brindar un trato cordial y amigable. ¡Estamos aquí para ayudarte!

February 10, 2024

I had a bad experience this time . I guess dealership telephone system foul up. Unable to communicate with service department beginning 3 hours after I left my car with the service d More

by Corny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rico
Feb 12, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can look into it? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com Josie Easter 512-323-1355

February 08, 2024

My service rep, Ramin, was incredible. A much better visit than my first. Everything that needed to be done was well explained as well as the cost and an estimate of how long it would take More

by Bale
Recommend Dealer
Yes
Employees Worked With
Ramin M
Feb 10, 2024 -

Toyota of North Austin responded

Thank you for sharing your positive experience with Ramin! We're thrilled to hear that he provided you with incredible service, explaining everything thoroughly and keeping you informed throughout the process. Your recommendation is greatly appreciated. We look forward to assisting you in the future, and thank you for choosing our dealership!

February 08, 2024

They were fast and efficient and had very effective technology that made it go smoothly More

by Sarajp23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 10, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 07, 2024

Rico checked in as soon as I drove in, added th state inspection to my order. He told me it would take 1 1/2"hours to complete. The waiting room was comfortable and Rico called my name in exactly 1 1/2 More

by fbdewhurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico
Feb 10, 2024 -

Toyota of North Austin responded

We're delighted to hear about your efficient and positive experience with Rico. It's great that he checked in promptly, added the state inspection to your order, and provided an accurate time estimate. We're glad you found the waiting room comfortable, and it's fantastic that Rico called you exactly when promised to let you know your car was ready. An efficient checkout adds the finishing touch to a seamless experience. Thank you for choosing our services, and we look forward to serving you again in the future!

February 06, 2024

Today’s visit was very efficient and pleasant. My scheduled maintenance visit became complicated from the fact that my mileage is lower than expected for a car that is three years old. The team ex More

by joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vu and Casey
Feb 09, 2024 -

Toyota of North Austin responded

We're delighted to hear that your visit was efficient and pleasant. It's great that the team provided thorough and helpful explanations regarding your scheduled maintenance, especially given the unique circumstances with your car's mileage. We appreciate your positive comments and look forward to serving you in the future!

...
37
...