1,146 Reviews of Toyota of North Austin - Service Center
Walter Ortiz was very responsive to all our questions and worked with us very well. Our car was satisfactory serviced and finished is a very fast turn around for the amount of work we had done. worked with us very well. Our car was satisfactory serviced and finished is a very fast turn around for the amount of work we had done. More
The dealership had prompt and very informative service. They sent me an video of what service was needed for my vehicle and let me know when my car was ready. They sent me an video of what service was needed for my vehicle and let me know when my car was ready. More
I had a bad experience this time . I guess dealership telephone system foul up. Unable to communicate with service department beginning 3 hours after I left my car with the service d I guess dealership telephone system foul up. Unable to communicate with service department beginning 3 hours after I left my car with the service department. Therefore I was unable to pick it up the next day,(24 hours after I left it for 60,000 mile maintenance!. Very inconvenient and aggravating.. When I called the service department, all I GOT was the recording.. Much of my confidence that had been gained by five years of business with the dealership was lost. More
My service rep, Ramin, was incredible. A much better visit than my first. Everything that needed to be done was well explained as well as the cost and an estimate of how long it would take A much better visit than my first. Everything that needed to be done was well explained as well as the cost and an estimate of how long it would take to do. I waited and he checked on me multiple times to let me know the progress that was being made. I highly recommend Ramin and the dealership because of his great service. (I did not have this type of service the first time I took my car here so ask for Ramin.) More
Rico checked in as soon as I drove in, added th state inspection to my order. He told me it would take 1 1/2"hours to complete. The waiting room was comfortable and Rico called my name in exactly 1 1/2 inspection to my order. He told me it would take 1 1/2"hours to complete. The waiting room was comfortable and Rico called my name in exactly 1 1/2 hours and said my car was ready. The checkout was efficient. More
Today’s visit was very efficient and pleasant. My scheduled maintenance visit became complicated from the fact that my mileage is lower than expected for a car that is three years old. The team ex My scheduled maintenance visit became complicated from the fact that my mileage is lower than expected for a car that is three years old. The team explained my options in a very thorough and helpful manner. Appreciate everything! More