Toyota of North Austin - Service Center

My salesperson, Saeed, was excellent and got me exactly the car I wanted really quickly. He got me a super quick appointment to get my door panel reset with Yadir. Great service all the way around! Thank the car I wanted really quickly. He got me a super quick appointment to get my door panel reset with Yadir. Great service all the way around! Thank you so much. More

Courteous, respectful, and good at time lines! Also explaining bill is service. Tnx Casey, service man. Also explaining bill is service. Tnx Casey, service man. More

Quick service with service advisors that explained the work I needed thoroughly. Nice waiting area with a desk so a few people could use laptops or write while waiting. work I needed thoroughly. Nice waiting area with a desk so a few people could use laptops or write while waiting. More

Jared was an awesome Service Advisor. He was prompt, friendly and helped me plan out maintenance for my Tacoma He was prompt, friendly and helped me plan out maintenance for my Tacoma More

Extremely long wait for an oil change, no communication from them on when I should retrieve my car. They also misquoted me based on a previous owner’s warranty and when I left the cost was double what they from them on when I should retrieve my car. They also misquoted me based on a previous owner’s warranty and when I left the cost was double what they said it would be. I will never be back to this location for service of any kind. Oh, and also they made a very shady offer to buy my car from me—a random text from a woman I’ve never heard of kept saying she “wants to show me something” and after I left with my car she sent a picture of the “check” which was a lowball offer. Truly one of the least professional experiences I’ve had at a dealership. More

Great service always. My scheduled maintenance appointment went flawlessly and my advisor Jared Jones took care of two problems with my car. I drove away very happy with t My scheduled maintenance appointment went flawlessly and my advisor Jared Jones took care of two problems with my car. I drove away very happy with the appointment. More

Drive in w/o appointment. Reception staff approached immediately and politely and professionally proceed service request. Reception staff approached immediately and politely and professionally proceed service request. More

Great service! Highly recommend if you are looking to service your toyota vehicle here. Will trust their work and efficient work 👍🏽 Highly recommend if you are looking to service your toyota vehicle here. Will trust their work and efficient work 👍🏽 More

Waited 2 hours for an oil change with an appointment first thing in the morning. I was the 5th car to there when I got there, so I figured I would have been in and out. Nope. I had to go ask for an upda first thing in the morning. I was the 5th car to there when I got there, so I figured I would have been in and out. Nope. I had to go ask for an update on my car to which I saw my key still sitting on the desk. When my car finally did get serviced I was not made aware of where my car or keys were, about 10 minutes later I walked out and saw my car sitting there; I finally go up to it, open the door and my keys were just out and about for anyone to take. Real cool. Zero customer service & zero communication. The price of the oil change was also outrages. Paid $100, when I've never paid for than $65-$70 for an oil change. The $100 price apparently also included the "special" they were running. More

Toyota first any ware any time 100% service we love it I wish the best TOYOTA wish the best TOYOTA More