Back

Toyota of North Austin - Service Center

Austin, TX

4.2
1,145 Reviews

1,145 Reviews of Toyota of North Austin - Service Center

Sort by
March 16, 2024

Service Advisor Jones convinced our Ins. Co.to pay thousands of dollars to repair our animal damaged Tundra. Running beautifully now. 5 Star service. I tell all my friends about y’all. Thank More

by rh.halpin@gmail.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 20, 2024 -

Toyota of North Austin responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 16, 2024

3 hours for an oil change and the rudest service I’ve ever experienced. They called and offered me a free oil change. When I got there I couldn’t remember if it was a text or a call that I had received o More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Buantello
1.0
This rating includes all reviews, with more weight given to recent reviews.
JR Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Jasmin Salazar Marketing Director

March 15, 2024

Casey Elliott did and Excellent job on assisting all my needs Thank you Casey!!! Gary G Langley More

by garyglangley54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 16, 2024 -

Toyota of North Austin responded

You're welcome! I'm glad to hear that Casey provided you with excellent assistance. We appreciate your business. We look forward to assisting you in the future.

March 15, 2024

They did a great job fixing my Yaris up, were polite and very helpful professionals. More

by J.Almond21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Mar 16, 2024 -

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 14, 2024

Service man Rafael was easy to work with and answered all my questions and car was ready quickly. More

by Wsm77833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael in service department
Mar 16, 2024 -

Toyota of North Austin responded

It's fantastic to hear that you had a great experience and that Rafael provided easy assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 14, 2024

Awful experience. I’ll never go back. No personal touch to communicating problems. No feeling of being cared for. Why bring my car to the dealer and pay dealer prices More

by Thomaswilkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Mar 18, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Jasmin Salazar Marketing Director

March 13, 2024

Yadir provided me with excellent service on my 2020 Toyota Tacoma truck, giving me maintenance, paint protection, extra key and oil change. Thank You More

by Yesenia Elizondo
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
Mar 15, 2024 -

Toyota of North Austin responded

Thank you for sharing your experience! We're delighted to hear that Yadira provided you with excellent service for your 2020 Toyota Tacoma, including maintenance, paint protection, an extra key, and an oil change. Providing comprehensive service and ensuring customer satisfaction is our priority, and we're glad Yadira delivered on that. We'll be sure to pass along your appreciation to her. Thank you for choosing us, and we look forward to serving you again!

March 09, 2024

The service was a long wait. I was not receiving updates on my phone. I just needed an oil change and they said it would take one to two hours. More

by becca13leal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesly Albiter-casas
Mar 26, 2024 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 11, 2024 -

Toyota of North Austin responded

I apologize that you experienced an issue with your visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at jeaster@toyotaofnorthaustin.com Josie Easter

March 09, 2024

I was impressed with the professional service of the technician Alex and the customer sevive provided by the advisor, Jared. They both exhibited top-notch profesionalism and super customer service while More

by ibrola5
Recommend Dealer
Yes
Employees Worked With
Jared and Alex
Mar 13, 2024 -

Toyota of North Austin responded

Thank you for sharing your positive experience at Toyota of North Austin! We're glad to hear that Alex and Jared provided excellent service in addressing and fixing your Toyota Corolla's issues. Safe travels!

March 09, 2024

I've been visiting this location for years, I appreciate the excellent customer service and maintenance services I receive. Thank you Toyota North, Austin. More

by Nmtz
Recommend Dealer
Yes
Employees Worked With
Deborah
Mar 13, 2024 -

Toyota of North Austin responded

We're thrilled to hear that you've been a customer for years and appreciate the excellent customer service and maintenance services provided by Toyota of North Austin. Thank you for your loyalty, and safe travels!

...
34
...