Toyota of North Austin - Service Center

Factory Recall Martin and the service team did a great job of replacing my defective dashboard in my 4Runner. The job was professionally done and I have had no issu Martin and the service team did a great job of replacing my defective dashboard in my 4Runner. The job was professionally done and I have had no issues. More

Fast work, amazing customer service I walked in the repairs/service area and met up with Chris Heimann and he immediately stopped what he was doing to help me out and explain everything I walked in the repairs/service area and met up with Chris Heimann and he immediately stopped what he was doing to help me out and explain everything to me. I dropped the car off and I was on my way in minutes. He called me with updates during the day and he gave me options that worked best for me. Came to pick up the car later in the day and I was paid and driving away within 10 minutes. Chris Heimann is a solid guy with a ton of positivity and enthusiasm. Definitely will be asking for him on every visit. More

Battery Replacement My battery had failed and I took it in for a replacement. I had 1/2 of the warranty left on the battery although it was in the car when I made the pu My battery had failed and I took it in for a replacement. I had 1/2 of the warranty left on the battery although it was in the car when I made the purchase of the vehicle from Charles Maund. I was given the new equivalent battery at 1/2 off as a result. I had no idea that I even had a warranty on the battery and expected to pay much, much more. Service was quick, personnel friendly, and certainly fair and above board with the service as has always been my experience at Charles Maund Toyota. Good people providing the best service for their clients. I'm so glad they are not only MY dealer, by my service folks too! More

Quick, efficient, Went in for 10k service on my 2016 4Runner. I do not remember the name of the person I dealt with, but overall experience was pleasant. An appointm Went in for 10k service on my 2016 4Runner. I do not remember the name of the person I dealt with, but overall experience was pleasant. An appointment was made prior to my visit and they were on time. More

Love Charles Maund Toyota Service I arrived 10 minutes early. My apt was at 3:40. Was there for a 30000 mile service. Took 2 hrs. The service was fantastic as always. The only down sid I arrived 10 minutes early. My apt was at 3:40. Was there for a 30000 mile service. Took 2 hrs. The service was fantastic as always. The only down side was the wait. Excellent customer service. Always extremely friendly. I wouldn't take my car anywhere else. More

40,000 mile service They did what they were supposed to do. It was an oil change. Pretty hard to mess up. They did finish fast. I thought they use full synthetic but They did what they were supposed to do. It was an oil change. Pretty hard to mess up. They did finish fast. I thought they use full synthetic but I guess you had to specifically ask for that. More

Always exceptional Service Called late afternoon about a leaky tire, Jerry got me in same day and quickly fixed the issue before our upcoming road trip. I won't take my Toyotas Called late afternoon about a leaky tire, Jerry got me in same day and quickly fixed the issue before our upcoming road trip. I won't take my Toyotas anywhere else. More

great it was time for my 30,000 service. No problems found, was provided with a list of checked items. It was Great service and fast it was time for my 30,000 service. No problems found, was provided with a list of checked items. It was Great service and fast More

Allison G. - New Highlander owner I needed a quick fix on a warranty issue and my warranty was about to expire. The service dept got me and taken care of with no issues at all. very ha I needed a quick fix on a warranty issue and my warranty was about to expire. The service dept got me and taken care of with no issues at all. very happy with their service. More

Excellent Service! I have owned my Toyota Camry for a little over a year. My purchase experience was fantastic and the service experience has equaled my expectations. Wa I have owned my Toyota Camry for a little over a year. My purchase experience was fantastic and the service experience has equaled my expectations. Walter Ortiz takes good care of me, explains in details what is being done and why, and clearly answers my questions. More