Toyota of North Austin

Best car deal and salesman ever! After searching for 6 months for a sequoia that I could afford and LOVE I found it this weekend. Shane Broussard was amazing. He was honest and upfr After searching for 6 months for a sequoia that I could afford and LOVE I found it this weekend. Shane Broussard was amazing. He was honest and upfront about everything on the phone before we even went in to the dealer. Charles Maund is my new dealer!! More

Exceptional sales service I had a great experience at this Charles Maund Toyota dealership. Mr. Y Lee was quick, and he helped us find the car and price we hoped for. He thorou I had a great experience at this Charles Maund Toyota dealership. Mr. Y Lee was quick, and he helped us find the car and price we hoped for. He thoroughly explained every single detail about the car and other options. In fact, we had a hard time finding the price and car we wanted over at an Honda dealership. But the next day (Saturday), we went to Toyota and had a perfect match thanks to Mr. Y Lee! If I were to rate Mr. Lee, I would give him a 10/10. Thanks From Sun More

Truly Exceptional My mechanic advised me to buy a Toyota, He told me it was the one car that never showed up in his shop for repairs. He actually had never worked on a My mechanic advised me to buy a Toyota, He told me it was the one car that never showed up in his shop for repairs. He actually had never worked on a Toyota. From the minute I walked in (holding an email from Matthew McCreight who had answered me within 5 minutes the night before) I could tell this was a special place. I have never been in a car dealership that was so intent on providing superior customer service. I could try to explain in detail all the special things that Matthew did in order to get me my beautiful Corolla, but I'm not sure anyone would believe me, I just know that Matthew and the entire staff went out of their way to make sure I was comfortable, aware of the process, and that I would walk out with a new car that was right for me. Matthew's attention was constant. Even though he's a manager, he was either by my side or checking in every five minutes. I told Matthew what I needed and he found me what I needed and more. I wasn't alone. I had my blind brother with me and unlike many other places, my brother was just another client -- but one that was treated as well as any other customer. That was special in and of itself. It takes class -- and you can't buy class. You either have it or you don't. I highly recommend Charles Maund Toyota, Matthew McCreight, and Santana Coronado for their professionalism. It was a wonderful experience and I will never forget it. More

Leased new RAV4 My lease on a 2012 Camry was coming due and the dealership invited me to look at a new vehicle. When I chose a RAV4 this time Johnathan Madrid worked My lease on a 2012 Camry was coming due and the dealership invited me to look at a new vehicle. When I chose a RAV4 this time Johnathan Madrid worked hard on my behalf to structure a new lease that met my budget. I give him highest marks. More

Great Experience This was our 7th car to buy in the last 40 years. Our experience was the best yet. Friendly, knowledgeable, good attitude, comfortable show room and This was our 7th car to buy in the last 40 years. Our experience was the best yet. Friendly, knowledgeable, good attitude, comfortable show room and Joe was very pleasant during the delivery process. Easy Peasy. More

Excellent service and worked with me on offering price I recently purchased a 2013 TOYOTA Camry LE at Charles Maund Toyota and the experience exceeded my expectations across the board. Patrick Brawley sal I recently purchased a 2013 TOYOTA Camry LE at Charles Maund Toyota and the experience exceeded my expectations across the board. Patrick Brawley sales man provided all inquiry on my search car and took me to test drive.There was no pressure to negotiate price and made deal and bought car in 1 hour of time. I would recommend dealer, if you want to buy car locally. More

excellent customer service I really appreciated the thought and care that went into my car selection process- we were happy to buy the PriusC with the best deal we could ever ge I really appreciated the thought and care that went into my car selection process- we were happy to buy the PriusC with the best deal we could ever get! I strongly recommend for anyone to come by and check out what this dealership has to offer (: More

Upgraded my rating to 4 STARS. Correction: Just like newspapers and other media do when they make a mistake, I will have to change the rating I gave Charles Maund Toyota before. Th Correction: Just like newspapers and other media do when they make a mistake, I will have to change the rating I gave Charles Maund Toyota before. The reason is that I took the car to the dealer and it turns out that the horn is as loud as it can be, or as the man that checked it said: “that is your Toyota horn.” As far as getting the horn to go off when one locks the car, it is not set to do that on this model (2015 Corolla LE). So the only thing I might be unhappy about is the fact that when the dealer received the license plates I was not contacted, other than that they pass with flying colors. More

Excellent Experience I recently purchased a 2015 TOYOTA PRERUNNER DOUBLE CAB at Charles Maund Toyota and the experience exceeded my expectations across the board. Carolos I recently purchased a 2015 TOYOTA PRERUNNER DOUBLE CAB at Charles Maund Toyota and the experience exceeded my expectations across the board. Carolos Samudio (New Car Sales) from the initial point of contact did a great job. He was responsive to my inquiries and diligent in working hard to ensure I found the exact vehicle of my liking. I worked with Brendan (Finance) who I can not say enough good things about. He was professional, funny and played a crucial role in my decision to purchase a vehicle at Charles Maund Toyota. I am also impressed with the follow-up after the sales to date. I hope the service department is as enjoyable to work with and recommend Charles Maund Toyota highly if you are looking to purchase a new vehicle! More

Poor customer service Rude and unprofessional. Purchased a new car in 2014 with no problems. Tried to purchase another car in 2015- different salesman. He was rude and u Rude and unprofessional. Purchased a new car in 2014 with no problems. Tried to purchase another car in 2015- different salesman. He was rude and unprofessional in everyway. Customer representative was extremely rude. I had no problem paying cash for the car- they just wanted to "up-sale" everything and rip me off! More