Toyota of North Austin

The best auto purchasing experience! From the moment we met with Kevin Holder he showed us exactly what we wanted, took it on as test drive and referred us to Santana Coronado, who worked From the moment we met with Kevin Holder he showed us exactly what we wanted, took it on as test drive and referred us to Santana Coronado, who worked with us on the financial aspects. Mr. Coronado illustrated for us the numerous options for additional services, answered our questions, and proceeded to accomplish the buying procedure quickly and efficiently. More

One of the best car buying experience I went to Charles maund with a friend who was looking for a car to buy. We were looking only for a preowned Rav 4. We had one of the best experience d I went to Charles maund with a friend who was looking for a car to buy. We were looking only for a preowned Rav 4. We had one of the best experience due to our sales agent .. Mr. Y Lee. He was patient and very meticulous explaining every vehicle we looked at. After we narrowed down our choices we went for a test drive during which he explained very little feature out there. Opened the hood and showed the engine as well. We had almost finalized the preowned car, when we realized that difference between the total cost of preowned and new vehicle wasn't much and Mr Lee helped my friend finalize a new Rav 4 xle.. Based on which vehicle will provide most ROI. I think we were there for almost 5 hours. Throughout the process he ensured we were comfortable offering water , coffee and popcorn every hour or so. During negotiation, he was very professional . When we showered him comparable prices from similar class of vehicles ( eg Honda ), true car and kbb, he was able to give us a good deal as per our expectation. Way to go Mr Lee. I told him that before coming to them , we had been to atleast 6-7 different dealers and none of them even came close to the level service Mr Lee provided. He told us that he like what he does and he sells service and not the car. ?? If you are in the market to buy a new or preowned vehicle, do consider Mr Y. Lee at Charles Maund. More

Awesome car buying experience! This was by far the best car buying experience I have ever experienced. Keith Schwartz was extremely helpful and patient in assisting us find the perf This was by far the best car buying experience I have ever experienced. Keith Schwartz was extremely helpful and patient in assisting us find the perfect car. He continually followed up to insure all aspects of the search and sale went smoothly and went out of his way to make sure he answered any and all questions. I would encourage anyone to ask for Keith! This was an exceptional car buying experience!! Oh almost forgot to say "I love my Corolla!!!!!!!!" More

Great experience with salesman Mr. Y Lee was great in helping assist me in purchasing the right car at the price I expected to buy for. He was easy to work with and not the type to Mr. Y Lee was great in helping assist me in purchasing the right car at the price I expected to buy for. He was easy to work with and not the type to take advantage of you. Recommend him if you don't want the typical car sales man, and want a guy who will get you the car you want without long negotiations. More

Malia made it Simple and Comfortable This is my second vehicle from this dealership/sales person in 6 months. Malia made it easy and fast.. She is Great! I will go straight back to her This is my second vehicle from this dealership/sales person in 6 months. Malia made it easy and fast.. She is Great! I will go straight back to her next time. More

No pressure and very pleasant ! Keith Schwartz treated us with lots of patience and no pressure . My wife and I actually enjoy our browsing and final choice. Thanks! Trust me, my wi Keith Schwartz treated us with lots of patience and no pressure . My wife and I actually enjoy our browsing and final choice. Thanks! Trust me, my wife is very picky. More

Malia was awesome!! Malia made buying a new car easy! She was very personable, made sure we were getting the best deal, and did her best to make sure we were taken care o Malia made buying a new car easy! She was very personable, made sure we were getting the best deal, and did her best to make sure we were taken care of in a timely matter. I would definitely recommend working with Malia for any used or new purchase at Charles Maund! She was amazing! More

Polite and professional If you are shopping for clean used car go to Charles Maund Toyota! Great inventory, great values and a helpful staff, especially JR and Humam Heet! If you are shopping for clean used car go to Charles Maund Toyota! Great inventory, great values and a helpful staff, especially JR and Humam Heet! More

No Pressure & The Salesperon LISTENED I browsed through the inventory online and looked at many options available for a renowned car. I was contacted by Bryan Garcia initially. We had a I browsed through the inventory online and looked at many options available for a renowned car. I was contacted by Bryan Garcia initially. We had a nice chat and I made an appointment for Saturday, April 2. I was a little late due to traffic but I was welcomed and asked if I needed anything to eat or drink. Very shortly a gentleman named Ron Timer came over and we proceeded to his office. He noticed I had mobility issues so he asked me to follow him in my car while he walked. Ron is very cordial and accommodating and we discussed my options. He fixed me some coffee (which was surprisingly delicious) and we went on a test drive. He could see I was visibly upset by the fact that I'd have to surrender my dream car due to an accident but he was very kind. I settled on a car. I met the Sales Manager and the Financing was started. I then met with the Finance Manager, Daniel who was equally kind. Ron Timer made sure all my personal contents were removed from my car and even followed me home to get the title on my dream car so I wouldn't have to return to the dealership on Sunday. Ron is a complete Southern Gentleman. He never made me feel as though I was talking with a Salesman. He made me feel as though I were talking to a friend. He said he'd keep in touch and he is a man of his word. We've tested back & forth a few times. Ron Timer is a jewel and Charles Maund Toyota is fortunate to have him in their employ. More