Toyota of North Austin

"GREAT CUSTOMER SERVICE" After moving to United States on 2015, me and my wife decided to buy our first car from Charles Maund Toyota. Arlo Ramirez was the Sales Executive who After moving to United States on 2015, me and my wife decided to buy our first car from Charles Maund Toyota. Arlo Ramirez was the Sales Executive who helped us with everything related to the deal. She explained everything from A to Z and helped us in every way she could at all times with no hesitation. She was kind and very friendly with us and did her job in the best possible way. Pleased with her excellent job in helping us buy our first car, we went to Charles Maund Toyota for the second time few days ago to buy the first car for our daughter. Just as the previous time, Arlo did a great job and helped us select the best car for our daughter. She's a very talented and generous person. We appreciate her good work and would recommend her and Charles Maund Toyota to everyone we know. Thank you! Sena Hemaranja More

New RAV4 for the baby Malia was great in showing us the different trim levels and showing my wife how to use the Nav and Bluetooth systems. Everything was as agreed wit Malia was great in showing us the different trim levels and showing my wife how to use the Nav and Bluetooth systems. Everything was as agreed with no changes and was very smooth. We will be back for our next car and are vary happy. More

Hassle Free I've always heard good things about Charles Maund dealerships. If you do your research on most cars they sell, its priced much lower than competitive I've always heard good things about Charles Maund dealerships. If you do your research on most cars they sell, its priced much lower than competitive Toyota Dealerships. I got a killer deal for a 2016 new Scion. My salesmen (Y Lee) was awesome, at first he pulled the vehicle out of the parking lot, started it, and kept it running while he went over the specs and features of the vehicle. Then we went on a test drive. This is the first dealership that let me go on the highway (US 183) for a test drive. At many of the other dealerships we only went on a short ride and the fastest speed 10 MPH. I got a great glimpse of how my vehicle would handle going 65 MPH. When we went to talk numbers it was pretty painless, they are very upfront and honest about the price on the vehicle and that they can offer you. While talking numbers my vehicle was appraised in about twenty minutes, some other dealerships took an hour. I asked for more money on my trade in and they met me in the middle and gave me a decent trade in offer. After the purchase financing only took about an hour and went painless as well. I was offered extra warranties that sounded pretty good but I only plan on keeping the vehicle for a couple years and upgrading to a bigger more expensive car (which ill be coming back here). Y Lee is also fluent in Korean so if you know someone who only speaks Korean come here and ask for Y Lee and you will have a hassle free buying experience just like I did. More

Great deal We appreciate Y Lee's effort and honesty in his deal with us. This was our first car purchase and he gave us a very good deal with minimal negotiation We appreciate Y Lee's effort and honesty in his deal with us. This was our first car purchase and he gave us a very good deal with minimal negotiation. He was very honest with us and spent a lot of time to help with the purchase of vehicle including details of our car, insurance, loan, and additional savings available to us. More

Professional service and excellent car I just leased a Toyota Corolla 2016 last Saturday from Charles Maund Toyota in North Austin. The location is easy to find and they provide very nice o I just leased a Toyota Corolla 2016 last Saturday from Charles Maund Toyota in North Austin. The location is easy to find and they provide very nice offers for clients with good credit scores. 60 months loan with 0% APR is a great offer. And it can even provide 36 months lease with a few hundred bucks. Comparing to buying a new car, I prefer leasing it for a few years and then decide what's best for me. I tried to search for a lease offer from Nissan but they told me I'm not qualified. In Toyota, I have more options to consider including both purchasing and leasing. I found this dealer through Costco Auto Program and I also received a few hundreds discount according to the agreement they have with Costco. I like the way the agent Hieu Nguyen introduced different model/trim of cars to me and showed me around in the large parking lot to check available cars. We did wait for a while to be able to get a Corolla meeting our expectation to have a trial drive. And we also have to wait for around 30 minutes for the final paper work to be completed and then sign the contract. But all the waiting is worthy! More

Great Buy! Y Lee helped me get the truck I wanted. I really made him work for it. I must have changed my mind about the options I wanted on the Tacoma about 20 t Y Lee helped me get the truck I wanted. I really made him work for it. I must have changed my mind about the options I wanted on the Tacoma about 20 times. Y was patient and at the end of the day I made my mind up and got the truck I wanted. I am pretty happy. If you need a great sales guy, Y Lee is who you should ask for. :-) More

good experience the price of the car was competitive and a car with all my requirements was in stock. the process went smoothly from start to finish. the price of the car was competitive and a car with all my requirements was in stock. the process went smoothly from start to finish. More

Trade facilitation Care services customer care caring, guidance and referrals are the essential functions of the product suitable price for buyers, friendly staff, fun, Care services customer care caring, guidance and referrals are the essential functions of the product suitable price for buyers, friendly staff, fun, publications need. Everything good :) More

Great experience I went to Charles Maund because they had the Costco pricing. Hieu Nguyen helped me and I was able to get a very fair amount on my trade in. He was eas I went to Charles Maund because they had the Costco pricing. Hieu Nguyen helped me and I was able to get a very fair amount on my trade in. He was easy to work with and not pushy. Will go back for my next car purchase. More

Loved my sales man, Sony Bala My salesman, Sony Bala took extra time in teaching me new vehicle technology. He was patient, funny, genuine and very knowledgeable. He offered to fee My salesman, Sony Bala took extra time in teaching me new vehicle technology. He was patient, funny, genuine and very knowledgeable. He offered to feed me and get me a drink. Due to his sincere approach, I was at ease and trusted him I will send any and all those I know to see him when ready to purchase a vehicle. More