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Toyota of North Austin
Austin, TX
2,365 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our Austin Toyota Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Toyota service with a shuttle service and loaners available if needed
Genuine OEM Toyota parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Cedar Park, Leander, and Round Rock
While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,365 reviews
April 15, 2025
Purchased a 2003 Toyota Tundra from Toyota North Austin with promises it passed a pre-purchase inspection. Within three weeks, Toyota Killeen found 16 major issues including unsafe tires, multiple fluid le with promises it passed a pre-purchase inspection. Within three weeks, Toyota Killeen found 16 major issues including unsafe tires, multiple fluid leaks, cylinder misfires, and steering problems. When contacted, North Austin was unhelpful, took days to respond, and only offered minimal repairs if done at their location—impossible since the truck isn't safe to drive 60 miles. Manager Steve Riddick seemed to deliberately delay resolution. Now facing $7,000 in repairs for problems that clearly existed during their "inspection." Extremely disappointed with their deceptive practices and lack of customer service. Would not recommend. More
by Simone
Employees Worked With
Manager Steve Riddick
April 15, 2025
My husband and I bought a 2021 Tesla model S here. I regret every second of it. It was an absolutely terrible and pathetic experience. First, they say it was dirty and they had to clean it, great that I regret every second of it. It was an absolutely terrible and pathetic experience. First, they say it was dirty and they had to clean it, great that’s fine. This is Friday the 28th. We go back on Saturday the 29th to pick it up and trade in our Hyundai, they give us the car with only 19% battery charge. Our salesman said the service guy had driven it 100 miles on the night before/day we picked it up to make sure it was okay ( never heard of a car dealer doing that) but we got over it. Then he proceeds to tell us that the battery was on 2% when they got it and it had only charged to 19%overnight…why didn’t they just take it to a Tesla supercharger? There are hundreds all over Austin. Within two days we heard creaking under the car to the point where it sounds like the front of the call is going to fall apart when you reverse and turn the wheels. I have tried calling multiple times to speak to somebody, they either keep you on hold for twenty minutes and then the call drops, or they say that they are with a customer and will call you back but never do . We took a risk buying a high mileage Tesla from them thinking that they would at least do their due diligence and make sure the car was up to standards. They did not. I told them upon buying we would only agree to buy if there was an clause/agreement that if we did a battery health test and the battery was below Tesla’s standards for the mileage/age, that we could come back to them and get something different. Have an appointment to do that with them this week at Tesla, but I’m terrified of what the results might say. Our salesman told us straight up that they don’t really know how to deal with teslas and everything they learn is from google. DO NOT BUY HERE. This is literally like a scam situation and I’m shock they have such a large place. The only thing I appreciated about this place is our salesman did apologize and cash app me $75 to go charge up our car for the first time since they let it sit and wither away for God knows how long. These people did not give a single care about what they were selling, they just wanted money money money money. I wouldn’t doubt they knew our car was severely messed up and sold it to us anyways. More
by johngilpin99
Employees Worked With
April 13, 2025
Good custumer service. Good time to fix the car problem. Excellent way to picking up the car. Good time to fix the car problem. Excellent way to picking up the car. More
by Elsa.vallado
Employees Worked With
April 13, 2025
The extended warranty that this dealership sells is Horrible!, I purchased the premium coverage, and of the 7 items that needed to be replaced, only 1 was covered, the others were denied! Secondly, it Horrible!, I purchased the premium coverage, and of the 7 items that needed to be replaced, only 1 was covered, the others were denied! Secondly, it took almost two weeks for the extended warranty inspector to go by to look, and so I was with out a car for two weeks. The service guys expressed his frustration about the extended warranty approval of replacing some of the parts, then calling back two days later and denying it, What the xxxx! So I don't down the service dept., but feel that they could of done more with the SCAM of the extended warranty they sell! More
by gilsauto68
Employees Worked With
Rico Bernal
April 12, 2025
Excelente customer service, pretty good, will recommend, got my second car there, good stuff. Wonderful got my second car there, good stuff. Wonderful More
by tuliogar
April 08, 2025
The best service and quality of work. Never have an issue. Get what promised. My service advisor, Omar, is the best! Never have an issue. Get what promised. My service advisor, Omar, is the best! More
by JEKelly623
Employees Worked With
